Customer Service Representative
6 days ago
We're seeking a skilled Customer Service Representative to join our team at TravelCenters of America. As a key member of our store staff, you'll be responsible for delivering exceptional customer experiences, operating a cash register efficiently, and maintaining a clean and organized store appearance.
Job Summary:This role is perfect for individuals who thrive in fast-paced environments, enjoy working with people, and take pride in providing outstanding customer service. If you're a team player with excellent communication skills and a passion for sales, we encourage you to apply.
Key Responsibilities:- Provide top-notch customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Operate a cash register efficiently, handling transactions accurately and securely.
- Maintain a clean and organized store appearance, including the food and beverage area.
- Assist with receiving and stocking merchandise, ensuring products are displayed effectively and attractively.
- Support the training and development of lower-level cashiers, promoting a culture of knowledge sharing and collaboration.
- A minimum of 2 years of cashier experience, preferably in a retail or hospitality setting.
- Proficiency in computer systems and point-of-sale technology.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Familiarity with merchandising and inventory management practices.
- Ability to lift and move objects up to 50 pounds, as well as stand for long periods and walk extensively throughout the shift.
- A competitive hourly rate of $16.00-$22.00, depending on experience and qualifications.
- A comprehensive benefits package, including medical, dental, vision, and life insurance.
- A 401(k) plan with company match, encouraging retirement savings and financial stability.
- Vacation time and paid holidays, allowing for rest and relaxation.
- Tuition reimbursement, supporting ongoing education and career growth.
- On-site meal discounts and access to a wide range of employee perks and discounts.
TravelCenters of America is a leading travel center operator, dedicated to providing a convenient and welcoming experience for professional truck drivers, motorists, and travelers alike. With a strong focus on customer satisfaction and team member engagement, we strive to create a positive and inclusive work environment that fosters growth and development.
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