Medical Customer Service Rep

2 months ago

Pittsburgh, United States Biolife Plasma Services Full time

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

**How you will contribute:**

You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

You will screen new and repeat donors and take and record donor vital signs and finger stick results.

You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

**What you bring to Takeda:**

High school diploma or equivalent

Ability to walk and/or stand for the entire work shift

Will work evenings, weekends, and holidays

Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

Fine motor coordination, depth perception, and ability to hear equipment from a distance

Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

1 or more years minimum experience working in a customer or patient facing role is helpful

**What Takeda can offer you:**

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. ??At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - PA - Pittsburgh - McKnight Rd

**U.S. Starting Hourly Wage:**

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - PA - Pittsburgh - McKnight Rd

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

  • Commercial Lines Customer Service Rep

    2 weeks ago

    Pittsburgh, United States Synerfac Full time

    We are seeking a Commercial Lines Customer Service Rep in the Squirrel Hill PA, areaResponsibilities:-Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and resolving issues related to Commercial lines insurance policies.-Assist clients with the management of their insurance policies, including policy...

  • Commercial Lines Customer Service Rep

    1 week ago

    Pittsburgh, United States Synerfac Full time

    We are seeking a Commercial Lines Customer Service Rep in the Squirrel Hill PA, areaResponsibilities:-Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and resolving issues related to Commercial lines insurance policies.-Assist clients with the management of their insurance policies, including policy...

  • Medical Customer Service Rep

    4 weeks ago

    Pittsburgh, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, United States Ajilon Full time

    Ajilon - JobID: 74ACFCA8-F038-435D-BA01-BB840A55489A [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...

  • Customer Service Rep

    1 week ago

    Pittsburgh, United States Duquesne Light Company Full time

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of...

  • Customer Service Specialist

    3 months ago

    Pittsburgh, United States PITT OHIO Full time

    Overview: PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our team. Hours are 9am 5:30pm Eastern Time, Monday through Friday. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision,...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States PITT OHIO Full time

    OverviewPITT OHIO is a leading transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Eastern Time, Monday through Friday.We offer a competitive salary of approximately $45,000 per year, hospital/medical insurance with no...

  • Customer Service Rep

    2 weeks ago

    Pittsburgh, United States Della Infotech, Inc. Full time

    Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping...

  • Customer Service Rep

    3 months ago

    Pittsburgh, United States Della Infotech Full time

    Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping...

  • Customer Service Rep

    1 week ago

    Pittsburgh, United States Della Infotech, Inc. Full time

    Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping...

  • Customer Service Representative

    1 month ago

    Pittsburgh, United States Work With Your Handz Full time

    Job Title: Customer Service Rep Wanted in Freedom, PA! Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives. Enjoy a clean, professional environment that includes no nights - no weekends and says YES to...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, United States Work With Your Handz Full time

    Job Title: Customer Service Rep Wanted in Freedom, PA!Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives.Enjoy a clean, professional environment that includes no nights - no weekends and says YES to...

  • Customer Service Representative

    1 week ago

    Pittsburgh, United States Work With Your Handz Full time

    Job Title: Customer Service Rep Wanted in Freedom, PA!Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives.Enjoy a clean, professional environment that includes no nights - no weekends and says YES to...

  • Customer Service Representative

    4 days ago

    Pittsburgh, United States Work With Your Handz Full time

    Turn Your Resolutions Into Reality-Apply Today!Job Title: Customer Service Rep Wanted in Freedom, PA!Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives.Enjoy a clean, professional environment that...

  • Customer Service Representative

    3 days ago

    Pittsburgh, United States Work With Your Handz Full time

    Turn Your Resolutions Into Reality-Apply Today! Job Title: Customer Service Rep Wanted in Freedom, PA! Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives. Enjoy a clean, professional environment that...

  • Customer Service Rep, Entry

    1 month ago

    Pittsburgh, United States PPG Industries Full time

    Provide onsite and remote support to a designated group of National Accounts. The incumbent will manage and optimize the customer base buying through our portal. Will work closely with our national strategic account team and customer support to ensur Customer Service, Customer Experience, Service, Manufacturing, Retail, Support

  • Customer Service Rep

    3 weeks ago

    Pittsburgh, United States Duquesne Light Full time

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy,...

  • Customer Service Rep, Entry

    2 days ago

    Pittsburgh, United States PPG Industries Full time

    Provide onsite and remote support to a designated group of National Accounts. The incumbent will manage and optimize the customer base buying through our portal. Will work closely with our national strategic account team and customer support to ensure seamless exchange between the company, distributors, and customers. The National Accounts Specialist will...

  • Customer Service Liaison

    6 days ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Estimated Salary: $40,000 - $60,000 per yearAbout the RoleWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while maintaining a professional and positive attitude.Key...

  • Customer Service Coordinator

    6 days ago

    Pittsburgh, United States Total Quality Logistics Full time

    About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What's in it...