Customer Service Representative

2 weeks ago

Schiller Park, United States SP Plus Corporation Full time

Overview SP is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. Come pave the way with SP, a company driven by its three core values: Ingenuity, Diversity and Integrity. The SP Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. Responsibilities What youll do Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility Assists customers in making payment to fully automated revenue control equipment Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP Promise Assists in the management of the day-to-day activities of the assigned location. Monitors parkers in pay-in lanes Makes every customer interaction a moment that matters through friendly and professional conduct. Willing to assist customers that have forgotten where they parked their vehicle. Performs other necessary functions as assigned. Conducts garage and facility audits as required by management. Counts bank of revenue (if required) at beginning of shift to ensure starting total is correct. Makes change (if required) for customers before transactions. Quotes rates for parking services. Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner (if required). Maintains cleanliness of facility and picks up trash in the surrounding area. Presents themselves professionally (neat appearance and in uniform) at all times while at work. Arrives to work on time for scheduled shifts. Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required : High School Diploma or an equivalent combination of experience and education Experience Required : Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued drivers license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills : Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills : Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability : Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability : Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The exposure level in the work environment to vehicle emissions is moderate to high The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster Location US-IL-CHICAGO

  • Customer Service Representative

    2 weeks ago

    Schiller Park, United States William Everett Full time

    Description We are currently seeking a full-time Customer Service Representative to join our Parking Management team The Customer Service Representative is responsible for taking incoming calls for our Parking Management Program. The successful candidate will become a key member of the delivery team and contribute to the parking management office efforts to...

  • Customer Service Representative

    3 days ago

    Schiller Park, United States Belay Diagnostics Full time

    The Company Belay Diagnostics is a cancer diagnostic startup founded by a team of neurosurgeons, scientists, and entrepreneurs to help those diagnosed with brain or spinal cord tumors find the right path forward. Their proprietary molecular testing technology is aimed to bridge the gap between today's standards and a more clinically convenient future. Belay...

  • Customer Service Representative

    1 week ago

    Schiller Park, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    2 weeks ago

    Schiller Park, Illinois, United States gategroup Full time

    Job SummaryWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service Assistant. As a key member of our catering team, you will be responsible for loading equipment onto trucks, guiding our Customer Service Representatives to aircraft, and moving equipment from the truck to the aircraft galley.Main Duties and...

  • Customer Service Representative

    3 days ago

    Schiller Park, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    2 weeks ago

    Schiller Park, United States U-Haul Full time

    Location: 1200 W Fullerton Ave, Chicago, Illinois 60614 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys...

  • Customer Service Representative

    3 months ago

    Schiller Park, United States Promo Builder Full time

    Promo Builder LLC is looking for a customer service representative to join our team in our Chicago office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...

  • Customer Service Representative

    4 weeks ago

    Schiller Park, Illinois, United States Public Storage Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for assessing customer storage needs and providing expert advice on packing and moving supplies.Key Responsibilities:Conduct daily storage unit inspections to ensure...

  • Customer Service Representative

    1 week ago

    Schiller Park, Illinois, United States iFLY, LLC Full time

    About iFLYiFLY is a global company with 33 U.S. locations, dedicated to delivering the dream of flight. Our mission is to provide an exceptional indoor skydiving experience that exceeds our customers' expectations.Job SummaryWe are seeking an enthusiastic Customer Service Representative to join our team. As a CSR, you will be the first point-of-contact for...

  • Customer Service Representative

    3 months ago

    Schiller Park, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...

  • Customer Service Representative

    2 weeks ago

    Schiller Park, United States AdNetAccountNet Inc. Full time

    About Us: AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high quality staffing and executive search services. Job Name: Bilingual Customer Service Representative (Remote) Commercial Energy Customer Care Representative...

  • Customer Service Representative

    4 days ago

    Elkins Park, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer inquiries...

  • Customer Service Representative

    3 weeks ago

    Schiller Park, Illinois, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.Key Responsibilities• Assess customer storage needs...

  • Customer Service Representative

    3 weeks ago

    Schiller Park, Illinois, United States Public Storage Full time

    {"h1": "Job Description", "p": "At Public Storage, we are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the overall success of our storage facilities. Responsibilities: *...

  • Customer Service Representative

    3 weeks ago

    Schiller Park, Illinois, United States Wingstop Restaurants Full time

    Wingstop Irving Park Road Job DescriptionWe are seeking a skilled Guest Service Team Member to join our team at Wingstop Irving Park Road. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a positive dining experience for our guests.Key Responsibilities:Act as the face and voice of...

  • Customer Service Representative

    4 weeks ago

    Schiller Park, Illinois, United States Public Storage Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Property Manager. As a Property Manager, you will be responsible for assessing customer storage needs and making suggestions for packing and moving supplies. You will also conduct daily storage unit inspections to ensure customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Schiller Park, Illinois, United States Wingstop Restaurants Full time

    Deliver World Class Service at Wingstop Irving Park RoadAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and interacting with them in a friendly and welcoming mannerAnswering phone calls and taking...

  • Lead Customer Service Representative

    1 week ago

    Schiller Park, Illinois, United States Fifth Third Bank, N.A. Full time

    Job Title: Lead CSR/TellerJob Summary:Fifth Third Bank, National Association is seeking a highly skilled and experienced Lead CSR/Teller to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service, managing daily transactions, and resolving customer inquiries in a timely and professional...

  • Customer Service Representative

    1 week ago

    Schiller Park, Illinois, United States Domino's Franchise Full time

    About the JobAre you looking for a flexible schedule that offers the hours you need? Do you want to work for a company that values its team members and provides opportunities for growth? Domino's Pizza is looking for qualified drivers to staff stores in your area.Job Requirements and DutiesMust be 18 years of age and have a valid driver's license with a safe...

  • Customer Experience Representative

    4 weeks ago

    Monterey Park, California, United States Service King Full time

    Job Title: Associate Customer Experience RepresentativeWe are seeking a highly skilled and customer-focused Associate Customer Experience Representative to join our team at Service King. As a key member of our operations team, you will play a critical role in delivering exceptional customer service and ensuring a seamless repair experience for our...