Front Office Supervisor

1 month ago

Pismo Beach, United States Vespera Pismo Beach Full time

Why work for Vespera Resort on Pismo Beach ?

Vespera on Pismo Beach is the premier luxury resort on the central coast, offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.

Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience that is unrivaled and effortless.

Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program and food provided daily to our employees.

Job Requirements

  • Understand the mission, vision, and goals of the hotel.
  • Must be able to prioritize and work efficiently with limited supervision.
  • Must be detail oriented and able to multi-task efficiently.
  • Must be able to speak and understand and communicate the primary language(s) used in the workplace.
  • Must possess excellent communication, follow up, and organizational
  • Must have the ability to push, pull bend, squat and lift on a regular basis.
  • Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team.
  • Must be able to understand guest's service needs
  • Maintain confidentiality of guest information and pertinent hotel data.
Job Responsibilities
  • Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy.Verify rate and departure date.Confirm and modify information required to complete the registration process per hotel procedures.
  • Check departing guests out of the hotel as per hotel procedures.
  • Sell guest rooms, food & beverage outlets and seasonal hotel promotions.
  • Adhere to policies regarding handling of employee's cash bank.
  • Reconcile all charges and cash received during shift.
  • Promote Marriott Rewards Program to guests.
  • Process mail, messages, faxes and packages.
  • Hold a pre-shift meeting with staff prior to reporting to stations.
  • Be prepared for each daily activity and review any variations with management and staff.
  • Work shifts are covered with adequate staff, ensure correct staffing during peak periods and high occupancy.
  • Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
  • Consistently monitor the performance of associates on an on-going basis and assist the department manager in providing feedback. Reward, discipline and document associate performance and provide timely counseling.Address associate complaints and resolve problems.
  • Ensure staff is properly groomed and uniformed at all times.
  • Ensure work area cleanliness is maintained at all times.
  • Assist in the preparation of weekly schedules in accordance to guest needs and staff availability.
  • Process timecards and payroll as required.
  • Ensure all associates are safety conscious and trained in safe work practices.
  • Follow 4 Keys service standards, standard operation procedures, and safety standards.
  • Follow safety and security procedures.
  • Work cohesively with co-workers and all departments as part of a team.
  • Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
  • Adhere to attendance and reliability standards.
  • Follow all additional duties as assigned by management.
Work Hours
  • Will be required to work flexible scheduled shifts based on business needs.
  • Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all of the functions that an associate in the position may be asked to perform from time to time.This document does not create an employee contract, express, implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee.Management reserves the right to change, modify, and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need accommodation for any part of the application process because of a medical condition or disability, please contact recruiting @vesperapismobeach.com

Vespera Resort on Pismo Beach is an Equal Opportunity Employer M/F/Disability/Veteran and Drug-Free

  • Front Office Supervisor

    2 weeks ago

    Atlantic Beach, Florida, United States Sage Hospitality Full time

    Job Title: Front Office SupervisorAt Sage Hospitality, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...

  • Front Office Supervisor

    4 weeks ago

    Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...

  • Front Office Supervisor

    1 week ago

    Pompano Beach, Florida, United States Sage Hospitality Group Full time

    **Why Choose Us?**We are a leading hospitality group, Sage Hospitality Group, seeking a skilled Front Office Supervisor to join our team at One Ocean Resort and Spa. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk staff.**Key...

  • Front Office Supervisor

    2 months ago

    Atlantic Beach, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Office Supervisor, Supervisor, Office, Reservations, Hotel, High School, Business Services

  • Front Office Supervisor

    4 weeks ago

    Miami Beach, Florida, United States Vensure Employer Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Services. As a Front Office Supervisor, you will be responsible for the management of all aspects of the Front Desk functions, ensuring that our guests receive exceptional service and that our resort standards are met.Key...

  • Front Office Supervisor

    4 weeks ago

    Clearwater Beach, United States Crestview Management, LLC Full time

    Front Office Supervisor Job DescriptionCrestview Management, LLC is seeking a highly skilled Front Office Supervisor to oversee the daily operations of our hotel's front desk. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key...

  • Front Office Supervisor

    4 weeks ago

    Clearwater Beach, United States Crestview Management, LLC Full time

    Hilton Clearwater Beach Resort & Spa is looking for a Front Office Supervisor to join our team. Job Description: Provide guidance and leadership as the Front Office Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton and Columbia Sussex standards. Essential Functions: Assign and instruct Front...

  • Front Office Supervisor

    4 weeks ago

    Miami Beach, Florida, United States Kimpton Hotel Full time

    Lead Front Office Operations at Kimpton Surfcomber HotelWe're seeking a seasoned Front Office Supervisor to lead all aspects of our Front Office operations. As a key member of our team, you'll be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of collaboration among team...

  • Front Office Supervisor

    1 month ago

    Long Beach, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This...

  • Front Office Supervisor

    2 weeks ago

    Clearwater Beach, United States Crestview Management, LLC Full time

    Job Title: Front Office SupervisorAt Crestview Management, LLC, we are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Hilton Clearwater Beach Resort & Spa.Job Summary:The Front Office Supervisor will be responsible for providing exceptional customer service, leading a team of front desk agents, and ensuring the...

  • Front Office Supervisor

    1 week ago

    Atlantic Beach, Florida, United States Sage Hospitality Group Full time

    Front Office Supervisor Job DescriptionWe are seeking a highly skilled Front Office Supervisor to join our team at One Ocean Resort and Spa. As a Front Office Supervisor, you will be responsible for ensuring the efficient operation of the front desk, providing excellent customer service, and supervising a team of front desk staff.Key...

  • Front Office Supervisor

    3 months ago

    Miami Beach, United States Hampton Inn Miami Beach Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Supervisor Front Desk

    2 months ago

    Myrtle Beach, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisor, you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: This position serves as Front Office Supervisor and Front Desk, Supervisor, Office Supervisor, Accounts Payable, Hotel

  • Front Office Supervisor

    5 days ago

    Miami Beach, Florida, United States Think Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Think Hospitality. The successful candidate will be responsible for overseeing the registration process, managing front office operations, and providing exceptional customer service to our guests.Key ResponsibilitiesManage the registration process, including...

  • Front Office Manager

    2 weeks ago

    Atlantic Beach, Florida, United States Sage Hospitality Group, LLC Full time

    Job Title: Front Office SupervisorJob Summary:We are seeking a highly skilled Front Office Supervisor to join our team at Sage Hospitality Group, LLC. The successful candidate will be responsible for supervising front office staff, ensuring an efficient operation, and providing excellent customer service.Key Responsibilities:Supervise front office staff to...

  • Front Desk Supervisor

    6 months ago

    Miami Beach, United States HEI Hotels & Resorts Full time

    Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Office Manager, Computer

  • Housekeeping Supervisor

    4 weeks ago

    Pismo Beach, California, United States Vespera Pismo Beach Full time

    Job Title: Housekeeping SupervisorVespera Pismo Beach is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Responsibilities:Supervise and coordinate the work of housekeeping...

  • Front Office Supervisor

    3 months ago

    West Palm Beach, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Supervisor

    1 week ago

    Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job SummaryAt Le Meridien Dania Beach at Fort Lauderdale Airport, we're looking for a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs. Your role will involve processing guest requests, managing front desk...

  • Front Desk Supervisor

    1 month ago

    Miami Beach, Florida, United States KW PROPERTY MANAGEMENT AND CONSULTING Full time

    Job Title: Front Desk Supervisor KW Property Management & Consulting is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to residents, guests, and staff, while ensuring the smooth operation of the front desk and maintaining a safe...