Part-Time Patient Service Representative
2 months ago
Health Ima ges is looking for a Part-Time Patient Service Representative to join our team in Englewood, CO Monday, Tuesday, & Wednesday 6:30AM - 3:00PM | Position Pay Range $17.73 - $19.90 Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Performs administrative tasks such as answering phones, data entry, patient check in/out, and assists in scheduling patient appointments. Enters charges, verifies patients' insurance coverage, receives payments from patients, and issues receipts. Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis. Essential Functions 1. Answers inbound calls to the Center. 2. Provides a friendly and warm greeting to all patients and/or providers. 3. Checks scheduled patients in/out and ensures proper documentation is received from patient. 4. Collects co-pays, co-insurance, and deductible if necessary. 5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed. 6. Ensures accurate data entry for patient registration. 7. Assists with medical records as needed. 8. Ensures all queues are processed in a timely and efficient manner while adhering to all process & compliance requirements. 9. Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS. 10. Stays abreast of known carrier related issues and is able to identify carrier specific concerns, (i.e. out of network, specific plan limitations, etc.) 11. Monitors schedule and ensures all data, attachments, history, etc. have been done before exam is completed. 12. Facilitates no-show appointments (calling patients, cancelling, rescheduling). 13. Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients). 14. Monitors waiting room to avoid extended wait time and to assists patients as needed. 15. Requests orders and processes new/same-day requests. 16. Requests all patients complete a satisfaction survey after their exam. 17. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies 1. Communication Proficiency. 2. Organizational Skills. 3. Time Management. 4. Problem Solving/Analysis. 5. Customer/Client Focus. 6. Collaboration Skills. Supervisory Responsibilities This position has no supervision responsibilities. Work Environment This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Travel No travel is expected for this position. Job Qualifications Minimum Qualifications/Experience: • One plus year of experience providing exceptional customer service - healthcare environment preferred • Detail oriented, self-motivated, a problem solver and a team player • Ability to navigate multiple computer screens and browsers quickly and accurately • Ability to excel in a very fast-pace team environment • Ability to continuously "exceed" company and customer expectation • Strong communication skills & professional demeanor Education/Certifications: • Minimum of High School diploma or equivalent (GED) Additional Eligibility Qualifications None required for this position. Compliance Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company. Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met. • Health Benefits: Medical/Dental/Vision/Life Insurance • Company Matched 401k Plan • Employee Stock Ownership Plan • Paid Time Off + Paid Holidays • Employee Assistance Program Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision. OSHA Exposure Rating: 1 It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids. Health Images is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.
We have other current jobs related to this field that you can find below
-
Patient Service Representative
1 week ago
Englewood, United States Radiology Imaging Associates Full timePatient Service Representative | Denver Tech CenterReporting toSite Supervisor, Clinical OperationsEmployment Type: Full TimeInvision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...
-
Patient Service Representative
2 months ago
Englewood, United States Radiology Imaging Associates Full timePatient Service Representative | Denver Tech CenterReporting toSite Supervisor, Clinical OperationsEmployment Type: Full Time Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...
-
Patient Service Representative
3 weeks ago
Englewood, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Denver metro area clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is not a remote position - CO applicants only! Summary The Patient Service...
-
Patient Service Representative
2 months ago
Englewood, United States Forefront Dermatology Full timeOverview: Come join our team! We have an immediate need for a Patient Service Representative in our Englewood and surrounding clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient...
-
Float Patient Service Representative
1 week ago
Englewood, United States Radiology Imaging Associates Full timePatient Service Representative | Denver Metro AreaReporting toSite Supervisor, Clinical OperationsEmployment Type: Full TimeInvision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...
-
Patient Services Representative
3 weeks ago
Englewood, United States US Fertility, LLC Full timeJob DescriptionJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join...
-
Float Patient Service Representative
2 weeks ago
Englewood, United States Radiology Imaging Associates Invision Sally Jobe Full timeFloat- Generic 10700 E Geddes Ave Suite 200 Englewood, CO 80112, USA Float- Generic 10700 E Geddes Ave Suite 200 Englewood, CO 80112, USA Patient Service Representative | Denver Metro Area Reporting to Site Supervisor, Clinical Operations Employment Type: Full Time Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a...
-
Patient Service Representative
1 week ago
Englewood, United States Health Images Full timeHealth Images is looking for a Full Time Patient Service Representative to join our team in DTC/Greenwood Village!Monday - Friday 8:30AM -5:00PM | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in...
-
Float Patient Service Representative
1 month ago
Englewood, United States Radiology Imaging Associates Full timePatient Service Representative | Denver Metro AreaReporting toSite Supervisor, Clinical OperationsEmployment Type: Full Time Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...
-
Float Patient Service Representative
2 weeks ago
Englewood, United States Radiology Imaging Associates Full timePatient Service Representative | Denver Metro AreaReporting toSite Supervisor, Clinical OperationsEmployment Type: Full Time Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...
-
Patient Service Representative
4 weeks ago
Englewood, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Englewood, CO! Monday - Friday 10:30AM - 7:00PM | Position Pay Range $17.73 - $19.90 Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them...
-
Patient Service Representative
3 weeks ago
Englewood, United States Radiology Full timePosted Tuesday, February 20, 2024 at 5:00 AM Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Dry Creek, CO location. This is a full time position Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and...
-
Patient Service Representative
1 month ago
Englewood, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Dry Creek, CO location. This is a full time position M-F Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients...
-
PRN Patient Service Representative
1 week ago
Englewood, United States Health Images Full timeHealth Images is looking to add a PRN Patient Service Representative to our team in Englewood, CO! This is an as-needed (PRN) position | Position Pay Range $17.91 - $19.90Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them...
-
PRN Patient Service Representative
1 week ago
Englewood, United States Health Images Full timeHealth Images is looking to add a PRN Patient Service Representative to our team in Englewood, CO! This is an as-needed (PRN) position | Position Pay Range $17.91 - $19.90Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of...
-
Customer Service Support Representative
1 week ago
Englewood, United States Laboratory Service Inc Full timeLabCorp is seeking a Customer Service Support Representative to join our team in Englewood, CO. This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle...
-
Customer Service Support Representative
1 week ago
Englewood, United States Laboratory Service Inc Full timeLabCorp is seeking a Customer Service Support Representative to join our team in Englewood, CO. This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle...
-
Englewood, United States SGF Colorado PLLC Full timeJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...
-
Customer Service Representative
1 week ago
Englewood, United States The Staffing Resource Group Inc Full timeCustomer Service Representative SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and...
-
Customer Service Representative
2 weeks ago
Englewood, United States The Staffing Resource Group Inc Full timeCustomer Service Representative SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and...
