Patient Care Technician
2 weeks ago
DescriptionPatient Care TechnicianAbout the role: Working in a high-volume medical office, the Patient Care Technician provides friendly customer service while administering interventional mental health treatments that can include Transcranial Magnetic Stimulation (TMS), Esketamine and IV Ketamine therapies. In addition, Patient Care Technicians are responsible for contributing to all administrative aspects of the practice, including but not limited to scheduling, insurance verification, collections management and patient check in/check out.BenefitsCompany-paid training and certification in TMS and Esketamine administration (training and certification must be successfully completed within 3 months of hire date).No weekends7 paid holidays + 1 Float Holiday per year.Competitive Paid Time Off (PTO) accrual structure.Employee Benefits available to Full-Time team members.Hands-on patient care with no exposure to needles or blood.ResponsibilitiesEnsure compliance with HIPAA and confidentiality regulations.Provide compassionate patient care, building trust and rapport, especially with patients facing mental health challenges like depression and anxiety.Perform TMS treatments following physician protocols; setup, monitor, and document sessions to optimize patient comfort and treatment efficacy.Address and resolve issues related to patient comfort, coil contact, and TMS system setup during treatments.Administer psychiatric rating scales and provide guidance to patients on completing them accurately.Maintain accurate schedules, patient demographics, and insurance information.Collect deductibles, co-insurance, and co-pays from patients.Manage multiple phone lines and respond to email inquiries from current and prospective patients promptly.Scan medical documents and ensure the integrity of records in Electronic Medical Records software.QualificationsDeliver exceptional customer service to prospective patients, ensuring a superior experience. Strong customer service acumen and a confident phone presence are essential.Excel in multitasking with meticulous attention to detail, consistently bringing tasks to successful completion.Proficiency in Microsoft Word and Excel, coupled with robust computer and data entry skills, is mandatory.Demonstrate outstanding written, verbal, and organizational abilities.Foster excellent communication and collaborate effectively within a team environment.Engage professionally with current and potential patients, clinic staff, physicians, and support departments.Uphold office standards for professional appearance and conduct, with a keen focus on patient confidentiality and sound judgment.Preferably hold an Associate's or Bachelor's degree; however, candidates with experience in patient care, medical offices, or customer service will receive strong consideration.Pay range: $22.00 to $24.00 per hour. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.About the Company: Mindful Health Solutions is a leading outpatient psychiatry group practice dedicated to freeing patients from the burden of mental illness. We are transforming outpatient mental healthcare by providing the most advanced, evidence-based treatments available, including Transcranial Magnetic Stimulation (TMS) and Esketamine therapy. TMS is a highly effective, non-invasive, FDA-cleared therapy for drug resistant depression. Esketamine is an FDA-approved, prescription nasal spray for patients with treatment resistant depression. Led by nationally recognized clinical experts in psychiatry and entrepreneurial healthcare business leaders, we offer compassionate, comprehensive mental healthcare. Our team-based work culture of learning, growth and innovation supports our core values of Accountability, Credibility and Transparency. Our medical clinics are specifically designed to provide our patients, practitioners, and employees with a modern, relaxed, people-centered experience.
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Patient Care Technician
3 weeks ago
Roseville, California, United States DaVita Inc. Full timeAbout the RoleWe are seeking a skilled Patient Care Technician to join our team at DaVita Inc. in Roseville, MN. As a Patient Care Technician, you will play a vital role in providing direct patient care and supporting our dialysis patients.Key ResponsibilitiesProvide direct patient care, including monitoring patients before, during, and after dialysis...
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Patient Care Technician
1 week ago
Roseville, United States Kaiser Permanente Full timeDescription: Job Summary:The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.Essential Responsibilities:Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to...
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Patient Care Technician
3 weeks ago
Roseville, United States DaVita Full timeAbout DaVitaDaVita is a leading provider of dialysis services, dedicated to improving the lives of patients with kidney disease. Our mission is to be the provider, partner, and employer of choice.Job SummaryWe are seeking a Patient Care Technician to join our team. As a PCT, you will play a critical role in providing direct patient care, monitoring patients...
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Patient Care Specialist
3 weeks ago
Roseville, United States Mindful Health Solutions Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at Mindful Health Solutions. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to individuals seeking treatment for depression.Key ResponsibilitiesProvide patients with information about Transcranial...
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Patient Care Specialist
3 weeks ago
Roseville, United States Mindful Health Solutions Full timeAbout the Role:We are seeking a highly skilled and compassionate Patient Care Technician to join our team at Mindful Health Solutions. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support in our outpatient psychiatry group practice.Key Responsibilities:Provide friendly customer service and administer...
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Patient Care Specialist
6 days ago
Roseville, California, United States Mindful Health Solutions Full timeAbout the Role:As a Patient Care Technician at Mindful Health Solutions, you will play a vital role in providing exceptional patient care and support in our high-volume medical office. Your primary responsibilities will include administering interventional mental health treatments, such as Transcranial Magnetic Stimulation (TMS) and Esketamine therapy, while...
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Patient Care Technician
2 months ago
Roseville, United States Fresenius Medical Care North America Full time**PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...
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Patient Care Specialist
1 week ago
Roseville, United States Mindful Health Solutions Full timeAbout the RoleAs a Patient Care Technician at Mindful Health Solutions, you will play a vital role in providing exceptional patient care and support in our outpatient psychiatry group practice. Our team is dedicated to freeing patients from the burden of mental illness, and we are seeking a compassionate and detail-oriented individual to join our team.Key...
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Pharmacist - Patient Care Specialist
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Roseville, United States Ascension Full timeAbout Our TeamWe are part of Ascension Living, a national nonprofit senior living provider with a mission to provide personalized care and exceptional services to our residents.Our team at SJHMC Occupational Therapy is dedicated to helping seniors live healthier and happier lives, and we are seeking a skilled Caregiver / Patient Care Technician to join our...
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Roseville, United States Ascension Full timeAbout Our TeamWe are part of Ascension Living, a national nonprofit senior living provider with a mission to provide personalized care and exceptional services to our residents.Our team at SJHMC Occupational Therapy is dedicated to helping seniors live healthier and happier lives, and we are seeking a skilled Caregiver / Patient Care Technician to join our...
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Roseville, United States Ascension Full timeAbout UsAt Ascension Living, we're dedicated to providing exceptional care and services to our residents. Our beautiful community offers a unique blend of city comforts and cultural opportunities, making it the perfect place to call home.We're committed to supporting the well-being of our seniors, and our team of caregivers and support workers are passionate...
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Psychiatric Technician
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Inpatient Pharmacy Technician
2 weeks ago
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