Resource Navigator

5 days ago


San Antonio, United States BCFS Health and Human Services Full time

It's a great feeling to work for a company that does so much good for others around the world

Education: Bachelor's degree in a Health and Human Services field or currently enrolled in an advanced degree program. Education may be substituted with at least 5 years of experience.

Experience: Required 3 years related direct experience serving families

Supervises: None

Summary: The Resource Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards.
To successfully perform this job, the employee may be expected to perform the
following, with or without reasonable accommodations in accordance with the
Americans with Disabilities Act of 1990:

Essential Functions:
1. Outreach and recruitment of participants for Family Resource Center activities, including efforts for minimizing attrition.
2. Establishes and maintains a trusting and professional working relationship with families by providing regular contact.
3. Administer intake, assessments, and screening tools to clients and family members.
4. Utilizes intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents.
5. Provides intensive case management services to families for up to 90 days.
6. Utilizes intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents.
7. Conducts systematic follow-ups for all families.
8. Records all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Sales Force software.
9. Meets with supervisor on a bi-weekly basis to evaluate status of families on caseload.

Measurable Deliverables:
1. Obtains and maintains certification in the National Family Support Network (NFSN) within 60 days of hire.
2. Obtains and maintains training in (NFSN) Developing and Sustaining Effective Parent Advisory Committees.
3. Obtains and maintains certification in (skills-based) evidence-based curriculum selected by FRC Parent Advisory Committee
4. Provide parent & health education, case management, resource and referrals, basic needs support, transportation assistance, and/or other support services to families on caseload.
5. Document all attendance on a weekly basis in Sales Force software.
6. Attend all required trainings.
7. Provide community education on child abuse and neglect prevention strategies.
8. Develop together with Lead Resource Navigator, updates, reminders, and community education information.
9. Provide Resource Navigation to families accessing the FRC
10. Conduct/Facilitate Parent Cafes, Family Connections Events, Caregiver Support Groups, Skill-based Workshops
11. Act as a liaison between FRC families, Parent Advisory Committee (PAC), and local coalitions, task forces, and advocacy groups in Bexar County
12. Provide/facilitate training for families on self-advocacy and leadership.
13. Conduct 90-day and/or 1-year follow up calls for all families as required by contract

Credentials, Skills and Abilities:
1. Maintain current licenses and certificates required for the position including but not limited to:
o First Aid o CPR o Other
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control and professional composure at all times.
3. Provide proof or work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and
socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Click here to view the "EEO is the law" poster

#LI-Other

#LI-Associate

#LI-Full-time


  • Patient Navigator

    3 weeks ago


    San Antonio, United States University Health System Full time

    Full Time 4801 NW LOOP 410 Nursing Day Shift POSITION SUMMARY/RESPONSIBILITIES As part of the Baby Bexar Healthy Families Community-Based Perinatal Health Initiative, this position will serve as liaison between health system providers and community based resources in order to improve maternal health outcomes for University Health patients. This position...

  • Care Navigator RN

    2 weeks ago


    San Antonio, United States Premise Health Systems Full time

    Care Navigator RNHealthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care -...


  • San Antonio, United States RightSite Health Full time

    WHO YOU ARE Are you the go-to person for friends and family when they need someone to listen without judgment? Are you intrigued by how people make life decisions and enjoy getting to know new people? Do you have a clear, warm, and confident voice? Are you passionate about physical and mental health? If you answered "Yes" to these questions, we have the...


  • San Antonio, United States RightSite Health Full time

    Job DescriptionJob DescriptionWHO YOU AREAre you the go-to person for friends and family when they need someone to listen without judgment? Are you intrigued by how people make life decisions and enjoy getting to know new people? Do you have a clear, warm, and confident voice? Are you passionate about physical and mental health? If you answered "Yes" to...


  • San Antonio, United States RightSite Health Full time

    Job DescriptionJob DescriptionWHO YOU AREReporting to the Navigation Manager, the role of the RightSite Navigator is to provide both outbound and inbound video, telephonic, and text navigation and support to patients needing non-emergency care. The ideal candidate will be able to accept ownership for effectively solving patient issues, inquiries, and keeping...


  • San Diego, United States Jewish Family Service of San Diego Full time

    **Position Title**: Housing Resource Navigator **Organization**: Jewish Family Service of San Diego **Department**:Center for Jewish Care **Position Type**: Full-Time (37.5+ hours/week), Non-Exempt **Work Setting**:Onsite **Reports To**:Director, Center for Jewish Care **Pay Range**:$25-$28/hour **Total Compensation**: In addition to standard pay,...


  • San Antonio, United States RightSite Health Full time

    Job DescriptionJob DescriptionWHO YOU AREReporting to the Vice President of Navigation Services, the role of the RightSite Link Navigator is to provide both outbound and inbound video, telephonic, and text navigation and support to patients needing non-emergency care. The ideal candidate will be able to accept ownership for effectively solving patient...


  • San Antonio, United States RightSite Health Full time

    Job DescriptionJob DescriptionWHO YOU AREReporting to the Vice President of Navigation Services, the role of the RightSite Link Navigator is to provide both outbound and inbound video, telephonic, and text navigation and support to patients needing non-emergency care. The ideal candidate will be able to accept ownership for effectively solving patient...

  • Care Navigator RN

    2 weeks ago


    San Antonio, United States Premise Health Systems Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the...

  • Care Navigator RN

    3 weeks ago


    San Antonio, United States Premise Health Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the...


  • San Antonio, United States Methodist Hospital Metropolitan Full time

    Description IntroductionMethodist Hospital Metropolitan is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Registered Nurse Navigator Bariatric position and spend more time at the bedside with the patient.BenefitsMethodist...


  • San Antonio, United States Baptist Health System Full time

    Summary Under general administrative direction, manages the non-clinical care of patients across the oncology service line in conjunction with the patient’s multidisciplinary care team. Collaborates with the patient navigator in coordinating referrals from physicians and health care facilities for patients; providing a significant level of patient...

  • Patient Navigator

    4 weeks ago


    San Diego, United States Genomic Life Full time

    Job DescriptionJob DescriptionWe are seeking a full-time Patient Navigator whose expertise and training can help support and guide members to make informed decisions on their healthcare journey. The Patient Navigator is part of the Navigation Services team and plays a crucial role in facilitating and coordinating personalized navigation services for Genomic...

  • Patient Navigator

    4 weeks ago


    San Diego, United States Genomic Life Full time

    Job DescriptionJob DescriptionWe are seeking a full-time Patient Navigator whose expertise and training can help support and guide members to make informed decisions on their healthcare journey. The Patient Navigator is part of the Navigation Services team and plays a crucial role in facilitating and coordinating personalized navigation services for Genomic...

  • Patient Navigator

    2 weeks ago


    San Diego, United States Genomic Life Full time

    Job DescriptionJob DescriptionWe are seeking a full-time Patient Navigator whose expertise and training can help support and guide members to make informed decisions on their healthcare journey. The Patient Navigator is part of the Navigation Services team and plays a crucial role in facilitating and coordinating personalized navigation services for Genomic...

  • Patient Navigator

    3 weeks ago


    San Diego, United States Genomic Life Full time

    Job DescriptionJob DescriptionWe are seeking a full-time Patient Navigator whose expertise and training can help support and guide members to make informed decisions on their healthcare journey. The Patient Navigator is part of the Navigation Services team and plays a crucial role in facilitating and coordinating personalized navigation services for Genomic...

  • Outreach Navigator

    3 weeks ago


    San Jose, United States Roots Community Health Center Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a passionate and dynamic individual to join our team as an Outreach Navigator. The primary responsibility of this role is to engage with diverse community organizations, stakeholders, and individuals to promote awareness of our organization's mission, services, and resources. The Outreach...

  • Care Navigator RN

    2 weeks ago


    San Antonio, TX, United States Premise Health Systems Full time

    Care Navigator RNHealthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care -...


  • San Antonio, Texas, United States Bakerly Ranch LLC Full time

    :Scope/Purpose of the PositionThe Human Resource Manager will plan, coordinate, and direct the administrative functions of Bakerly. They will oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization's management and its employees.Major Responsibilities and...

  • Patient Navigator

    4 weeks ago


    San Francisco, United States University of California San Francisco Full time

    **Note: This is a Contract position. End Date is 1 year from start date with possibility of renewal** - The Patient Navigator will work closely with the other Project FRIEND Connect team members to link and retain each enrolled patient in MAT and outpatient care using contingency management (monetary incentives) and motivational interviewing. - The Patient...