Construction Asset Specialist I

3 weeks ago


Tampa, United States CareerBuilder Full time

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer and originatorthat sees the customer behind every loan, we understand that our customers arent loan numbers theyre homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers.With that insight, we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry We are currently looking for a

Construction Asset Specialist I

to join our Constructive team.
The

Construction Asset Specialist I

will be responsible for maintaining and servicing bank-owned residential properties throughout the United States by managing, coordinating, and developing our extensive network of contractors. You will communicate regularly with REO Agents, Inspection companies, Contractors, and Asset managers to manage the renovation of a portfolio of REO assets from start to finish. You will also communicate and respond to both internal and external client inquiries promptly and accurately.
What you will do for Constructive:
Procuring and monitoring inspections to ensure turn times are met or exceeded per company policy
Updating software system with the latest communication
Sources and facilitates quality control inspections per company policy
Providing outstanding customer service to clients and outside vendors by practicing self-direction, tact, and diplomacy in a clear, courteous, and professional manner
Coordinating all required actions, inside and outside of the department, in order to meet previously set goals
Tracking essential department and team objectives on a daily basis
Sources and recruits qualified contractors
What you will bring to Constructive:
High school diploma/GED; some college preferred
2 years of relevant experience in remodeling, REO management, or construction management
Goal orientated and resourceful
Effective/persuasive communication and negotiation skills
Attention to detail; highly organized
Proactive
Able to multi-task and prioritize
Team player, Customer service oriented
Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, included, and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify . E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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