Senior Change Management Consultant

2 weeks ago

Pleasanton, United States CareerBuilder Full time

Senior Change Management Consultant
9+ Months W2 Contract
Pleasanton, CA or Atlanta, GA preferred, open to Remote (US)

Benefits Youll Love:

NextDeavor offers health, vision and dental benefits for contract employees.
Youll be eligible to receive Paid Sick Leave (Amount varies per state).
Own the opportunity to get your foot in the door at a well-established corporation, with the likelihood of extension or conversion to full time employment (NextDeavors conversion rate is approximately 70%)
Become a key player as a

Senior Change Management Consultant:
We are looking for a change maverick who thrives on digging into complex changes and making them easy to understand, facilitating the adoption of new concepts, processes, tools, and organizational changes. In this role, you will apply your organizational change enablement expertise, together with your passion for people to deliver critical business outcomes for Workdays Customer Support employees and customers. In addition to delivering assessments, strategies, and innovative plans, you will partner with program managers and enablement leads to design and deliver communications, engagement activities, and occasional training.

Heres how youll make an impact on the team:

Organizational change management from analysis to measurement, and everything in between.

You will create, deliver, and maintain impactful assets including ADKAR assessments, impact assessments, change strategies, metrics analysis, and enablement content.
Partnering with our PMO on defined outcomes, making expert recommendations to ensure successful adoption and transformation.

You will get to partner daily with our skilled team of program managers to align enablement strategies and plans to project outcomes, operating in lock-step to deliver timely change enablement solutions.
Getting to the heart of peoples needs with meticulous impact analyses:

Working with initiative leads and stakeholders, youll get the inside scoop to thoroughly understand and document change impacts. Impact analysis is an important focus of this role, ensuring project leads, initiative leads, and other partners are equipped with the information and materials needed to facilitate and drive changes.
Engaging teammates and customers to embrace change.

This is where your emotional intelligence, empathy, and your talent for making complicated concepts clear comes in handy as you translate known impacts into action Well count on you to create organized plans that accurately detail and track progress against goals. You will facilitate meetings with partners and stakeholders, actively engage audiences, and demonstrate success.
Delivering change through writing, speaking, and educating.

When needed, you will use your authentic, expert communication skills to develop and deliver key messages, curate content, and help spread the word to those who need it.
Heres what youll need to be successful in this role:
Bachelors degree in a related field or verified work experience leading organizational change initiatives for 3+ years.
Passionate advocate for customer and stakeholder success, and the ability to prove successful outcomes with metrics.
Experience working in a Customer Support or Customer Experience organization.
Outstanding communication and presentation skills applicable to a global audience: written, verbal, and visual.
Impeccable time management and organizational skills with a proven track record of developing and delivering multiple change plans with urgency and minimal guidance in a dynamic, ever changing environment.
High levels of Emotional intelligence (EQ), empathy, and proactivity.
Expert command of the following tools:

Google Drive: Docs, Sheets, Slides, Forms, Sites
Microsoft: Outlook, Word, Excel, PowerPoint
Project management software, particularly Smartsheet

Heres what else might help you out:

A Prosci certification is highly desired
Technical writing experience with a talent for making complex ideas and processes easily understandable
Dedicated to quality and excellence in deliverables and interactions
Adept and enthusiastic about turning challenges into exciting solutions
A brand advocate who understands the importance of brand alignment and design best practices when communicating ideas
A team player with strong interpersonal skills that enable you to build beneficial and productive relationships at all levels of the organization
Proficient command of (or the ability to quickly learn) Zoom Meetings and Events, Confluence, Jira, Slack, and Miro
Pay Range:
$50.00 - $54.83/hour

Ready to make your mark?

Take the leap and apply directly here:

your application is in good hands.
#J-18808-Ljbffr

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