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Specialist - Team Member Relations
4 weeks ago
**Specialist - Team Member Relations**
**Apply for Job**
**Location:** Las Vegas, Nevada, US The primary responsibility of the Specialist Team Member Relations is to assist management and Team Members with issues, questions, communication and/or policies and procedure concerns.
All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.
****Essential Duties & Responsibilities:****
* Provides guidance, consultation and clarification of Company policies and procedures.
* Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion.
* Adheres to the Companys status quo third party representation philosophy, complies with company policies, and legal requirements.
* Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and/or agreed upon with department leaders.
* Supervises the delivery and measurement of guest service consistent with the Companys core service standards, brand attributes through the Team Member Survey and feedback sessions.
* Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals.
* Documents and maintains notes, reviews and drafts reports and summaries of Team Relations issues.
* Prepares unemployment paperwork.
* Prepares or assists in the preparation of EEOC/NERC responses, timelines and confidential investigative files.
* Provides analysis of EEO and Workforce statistical data.
* Reviews corrective counseling and performance paperwork.
* Participates in department panel interviews, assists with other areas of HR and in Team Member events.
* Safety is an essential function of this job.
* Consistent and regular attendance is an essential function of this job.
* Performs other related duties as assigned.
****Additional Duties & Responsibilities:****
**Company Standards of Conduct**
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.
****Additional Duties & Responsibilities:****
****Additional Duties & Responsibilities:****
****Minimum Qualifications:****
* 21 years of age.
* Proof of authorization/eligibility to work in the United States.
* High School Diploma or equivalent.
* Bachelors degree preferred.
* PHR certification preferred.
* Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
* 3 years of experience as a Human Resources Generalist or similar role in Employee Relations.
* Bilingual in Spanish preferred.
* Working knowledge of Labor Relations, Employee Relations, Workers Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends and holidays.
****Physical Requirements:****
Must be able to:
* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access all areas of the property and drive areas with or without a reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel .
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
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