Information Technology Support Specialist
3 weeks ago
Department:
Title III, IT Department
Personnel Definition:
Classified, Regular Full-Time
Term of Employment:
12 months/year, 26 pay periods
FLSA:
Non-exempt
The levels of supervision received (chain of command) are:
- Information Technology Director
- President
None
General Statement of Duties:
The Instructional Technologist will collaborate with faculty to design, develop, and implement technology-enhanced instructional materials and activities. This individual will provide training and support to faculty on the use of educational technology tools, learning management systems (LMS), and other digital resources. The ideal candidate will need to have knowledge and background in education and technology, strong communication skills, and the ability to work effectively with diverse stakeholders.
Qualifications:
- Associate's degree in Information Technology or related field preferred.
- Minimum of 3-5 years of experience providing technical support in a help desk or IT support role.
- Experience troubleshooting hardware and software issues on desktops, laptops, and mobile devices.
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