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CMDB Administrator

4 months ago

Minneapolis, United States HealthPartners Full time
Job Description

HealthPartners is currently hiring for a CMDB Administrator. The CMDB Administrator is responsible for the day-to-day administration and management of HealthPartners' Configuration Management Database (CMDB). The CMDB is a central repository of information for all of HealthPartners' IT assets, including hardware, software, applications, and services. The CMDB Administrator is responsible for ensuring that the CMDB is accurate and up to date. It is used to support a variety of IT functions, including incident management, problem management, change management, and asset management.

Required Qualifications:
  • 3+ years of experience in CMDB administration
  • Experience with a commercial CMDB tool, such as ServiceNow.
  • Experience with CMDB data modeling and data management
  • Experience with CMDB workflows and processes
  • Experience with ITOM and ITIL processes
  • Experience with ServiceNow Integrations
  • Excellent communication and people skills
  • Ability to work independently and as part of a team.
Hours/Location:
  • M-F; Days
  • Position may be remote but will prefer local/regional candidates for occasional onsite needs.
Accountabilities:
  • Develop and maintain the CMDB data model.
  • Import and update CMDB data from a variety of sources.
  • Develop and maintain CMDB workflows and processes.
  • Provide CMDB training and support to users.
  • Use the CMDB to support IT functions such as incident management, problem management, change management, and asset management.
  • Work with other IT teams to ensure that the CMDB is integrated with other IT systems.
  • Stay up to date on the latest CMDB best practices and technologies.


About Us

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.