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Director of Operations Performance

1 month ago

Houston, United States PrimeFlight Aviation Services Full time

INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,team-oriented environment, we want to speak to you

Perks of the job: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Paid time off Growth potential

WHY WORK FOR PRIMEFLIGHT? We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale

ABOUT US We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry

Location:

This position will be located in one of the following airports or remote ONT (Ontario, CA)/MCI (Kansas City, MO)/STL (St. Louis, MO)/PDX (Portland, OR)/IAH (Houston, TX)

DIRECTOR OPERATIONS PERFORMANCE AT PRIMEFLIGHT The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organization’s Cargo department. This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service. This position drives change as necessary for the company with a relentless mindset of continuous improvement on operational processes, performance, and accountability.

Responsible for overall performance of the stations that typically operate 24/7 and execution of corporate initiatives.

RESPONSIBILITIES Identify, develop, and execute standards and best practices across network operations to drive operational excellence Establish standard work instructions focused on creating solutions to reach goals that are safety and customer centric Direct and coach activities of the station operations and station managers while affecting positive change within the region and promoting adherence to company policies and procedures Monitor daily operational KPIs to ensure processes are being followed and results are exceeding established targets Routinely communicate and meet with customers fostering best-in-class partnerships Develops operating and business plans based on customer operations Maximize data analysis to create business tools to move the business forward and continuously raise the bar on safety and service levels Provide guidance and leadership to the functional and operations management within the region,including areas such as labor relations, operations efficiencies, maintenance, facility oversight, ADA, safety/security and other functional areas Help identify, develop, and mentor high-potential talent to develop the next level of company leaders Ensure the highest level of safety compliance across the region Liaise with TSA, CBP and other government/airport officials on security requirements Knowledge of relevant federal and state employment laws Manage cost control and financial/budget experience across multiple locations Strong written and oral communication skills with executive leaders, operations managers, airline customer leadership, and vendors Understanding P/L to drive revenue goals and cost control

QUALIFICATIONS Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation or related field preferred Knowledge of the Aviation Industry Bilingual in English/Spanish a plus Minimum age of 18 years old 8 or more years of management experience, 5 or more years’ experience in aviation/distribution is required Intermediate knowledge of Word, Excel, PowerPoint, Outlook Travel requirement >50% travel between airport stations and for meeting Ability to influence people at all levels of the organization Ability to work effectively with labor, including labor grievances and negotiations Ability to read, write, speak, and understand the English language, to include documents Ability to pass a drug screen Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) Physical activity may include: Stand and walk for extended periods of time Ability to lift 25 pounds or more Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

PrimeFlight Aviation Services, Inc. is proudto be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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