Store Customer Experience Coordinator

2 weeks ago


Manchester, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator (US) Contoocock** 351544BR Retail Banking

Customer Service Contoocook , NH

March 1, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank**

TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit

Find TD Bank on Facebook at

and on Twitter at . TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit . **Job Description** The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts. * Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store * Conducts needs-based conversations and offers financial solutions to meet our Customers needs * Makes quality referrals to appropriate partners * Responsible for meeting individual performance metrics * Responsible for making sound decisions and timely problem resolution * Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities * Generally resolves problems independently, escalating more difficult issues to management * Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking * Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers * May train and act as a mentor to new Tellers **Requirements** * High school diploma or GED * 1+ years related experience required * Superior Customer Service skills * Teller experience (Preferred) * Strong organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated effective problem-solving skills * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and problem solving * Proficient in Microsoft Office * Notary License (Preferred) **Hours** 40 hours including weekends **Inclusiveness** At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. **Share this job** * Share by Mail

#J-18808-Ljbffr


  • Retail Customer Experience Coordinator

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Manchester, NH 03103, United States T.J. Maxx Full time

    T.J. Maxx - 116 March Ave. 03103 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns and...

  • Store Manager

    5 days ago


    Manchester, United States Rite Aid Full time

    Company - Rite Aid - Requisition - JR032996 - Last Updated - 2024-04-29 - Department - Store Manager **Job Locations**: - Rite Aid Store 04741 - 1631 Elm Street, Manchester, New Hampshire, 03101 03101- Job Description **Store Manager**: **Contribute to our mission to improve Health and Wellness in your community.**: **Become a Rite Aid Store Manager,...


  • Manchester, United States Digital Power B.V. Full time

    Als Customer Experience Specialist gebruik je je kennis uit de psychologie, onderzoek vaardigheden en maak je de vertaling naar de business om impact te maken bij het optimaliseren en ontwikkelen van producten, customer journeys en strategieën. Daarbij werk je actief aan de transformatie van de organisaties waarvoor je werkt. Een baan als CX Specialist bij...

  • Store Manager Trainee

    Found in: Lensa US P 2 C2 - 3 weeks ago


    Manchester, United States Farmers Home Furniture Full time

    ** Store Manager Trainee** **Job Category****:** SMT **Requisition Number****:** STORE013609 Showing 1 location **Job Details** **Description** **About Farmers home Furniture** Established in 1949, Farmers home Furniture is one of the top 100 furniture retailers in the US. Our company has grown to have over 220 store locations throughout the Southeast....

  • Store Driver- Autopart International Inc.

    Found in: Lensa US P 2 C2 - 3 weeks ago


    Manchester, United States Advance Auto Parts Full time

    Location: Location: Store Driver- Autopart International Inc. in Manchester, NH at WORLDPAC **Location:** 150 Dow Street **Career Description** ****Job Description**** Store Driver- Autopart International Inc. Description: Primarily responsible to deliver and pick up auto parts to and from our suppliers and customers. Provides safe, friendly, courteous,...

  • Store Manager in Training

    Found in: Talent US C2 - 2 weeks ago


    Manchester Township, United States QuickChek Corp Full time

    Overview This job is a full-time hourly position consisting of five 9-hour shifts per week. Essential availability includes first second, and/or third shifts. weekends, holidays, and occasional double-shifts. The role of a Manager in Training is to develop and demonstrate the skills necessary to successfully manage a QuickChek Store. The Manager in...


  • Manchester, United States P.C. Richard Full time

    This position is listed at the following store location Manchester - 230 Hale Road The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including b Customer Service, Cashier, Associate, Service, Retail, Customer

  • Store Manager

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Manchester, NH 03104, United States Cumberland Farms Full time

    Cumberland Farms - 108 WEBSTER ST [Retail Manager] As a Store Manager at Cumberland Farms, you'll: Be responsible for selecting, developing and effecting leading a highly engaged team; Create a dynamic, customer centric environment by engaging with customers and team members; Promote collaboration amongst Team Members and cultivate a Great Place to Work;...

  • Store Manager

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Manchester, NH 03103, United States Famous Footwear Full time

    Famous Footwear - The Mall Of New Hampshire 1500 S Willow St Spc W127 [Store Supervisor] As a Store Manager at Famous Footwear, you'll: Inspire your sales teams to meet goals and take pride in their work; Make each customer’s day better by helping find the perfect fit; Create exceptional shopping experiences for customers; Make the stores look great and...


  • Manchester, United States Ultimate Staffing Services Full time

    As a Scheduling Coordinator, you will serve as a Call Center Representative and be the primary point of contact for customers, providing exceptional service while also managing scheduling tasks efficiently. You will play a critical role in ensuring p Scheduling, Coordinator, Customer Experience, Business Services, Staffing

  • Merchandise and Service Coordinator

    Found in: Lensa US P 2 C2 - 3 weeks ago


    Manchester, United States Ulta Full time

    **Merchandise and Service Coordinator** CAROUSEL_PARAGRAPH * Manchester, New Hampshire * Retail Management * Full Time * 173723 ** Share Job** ** Job Description** **OVERVIEW** **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty...


  • Manchester, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionTemporaryPay: $20-$25/hr DOESchedule: Monday - Friday, 8am - 5pmResponsibilities:Serves as a liaison between Nurse Leadership, Practice management and clinical service teams to ensure smooth day to day operations as it relates to Clinical staffing support.Maintains the daily clinical assignment sheet and appropriate distribution...

  • MDS Coordinator

    3 days ago


    Manchester, United States New Hampshire Catholic Charities Full time

    We are a proud recipient of the Pinnacle Customer Service Experience Award for overall satisfaction. Benefits; - Comprehensive healthcare plan - Comprehensive medical, dental, and vision coverage - Additional pay if you are enrolled in another employ Coordinator, RN, Healthcare, Certification

  • User Experience Designer

    Found in: Appcast Linkedin GBL C2 - 57 minutes ago


    Manchester, United States eRichards Consulting Full time

    Our excellent client is looking for an experienced UX Designer to partner with the technology and product teams on some key initiatives across the eService platform. Someone who is passionate about developing strategies based off the insights of real people, has the mastery of their craft to turn these insights into engaging experiences and inspires the...


  • Manchester, United States Intervala,LLC Full time

    Job DescriptionJob DescriptionJob Summary & Essential FunctionsResponsible for entry of new customer orders into the MRP business system, and for maintaining existing customer orders.Process and enter new customer ordersWork with Program Managers to ensure that the contract review and order entry processes are followedCommunicate order acknowledgments to...

  • CASHIER & CUSTOMER SERVICE ASSOCIATE

    Found in: Careerbuilder One Red US C2 - 2 days ago


    Manchester, CT 06040, USA, United States P.C. Richard Full time

    This position is listed at the following store location Manchester - 230 Hale Road The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including b Customer Service, Cashier, Associate, Service, Retail, Customer

  • Bookseller - Part-Time

    Found in: Lensa US P 2 C2 - 3 weeks ago


    Manchester, United States Barnes & Noble Full time

    **Bookseller - Part-Time** **Location** CT - Manchester - Buckland Hills Mall - 2167 **Classification** Part-Time **Description** As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your...


  • Manchester, United States Barnes & Noble Full time

    **Bookseller - Part-Time** **Location** CT - Manchester - Buckland Hills Mall - 2167 **Classification** Part-Time **Description** As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your...

  • Retail Associate

    1 week ago


    Manchester, United States Goodwill Industries of Western and Northern Connecticut Full time

    Assisting Goodwill Store customers to ensure a pleasant shopping experience. Operating a cash register. Organizing and displaying goods in the store. Accepting and processing donated items. Maintaining a clean and neat store Position Requirements:Bas Retail Associate, Retail, Associate


  • Manchester, United States SDM Payroll, Inc. Full time

    Mason Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you...