Customer Service Representative
2 months ago
Formed in 1924, Cowan Systems enjoys a history of excellence and quality in the transportation business. Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.
Cowan Systems, LLC is a National truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services.
The Customer Service Representative performs in a customer service and general administrative capacity for all departments in the operation. This role is key to the continued operational success which will provide overall support to the Operations teams, Terminals, and Sales.
Schedule: Monday-Friday 8AM to 5PM
Duties and Responsibilities include but are not limited to:
- Provide Customer Service support to include order entry, data entry in setting customer delivery appointments via various customer web portal accounts, emails, and phone calls.
- Email correspondence with customers with tracking of loads
- Acceptance or rejecting of loads based off what the operations has capacity to cover.
- Tracking of loads, assist fleet managers as to outstanding loads that would possibly cause detentions and assessorial charges, provide updates in TMW. - This includes checking boards periodically for loads that may have missed.
- Assisting Operations with daily tasks to support customer needs.
- Requesting initial accessorial charges with customers
- Scan and index paperwork (manifest, bill of ladings and associated receipts) if sent to you via email, you may be asked to reach out to shippers or consignees for paperwork.
- Alerting upper management and Sales if you are seeing a decline with loads for Customers or if a customer needs some additional attention due to problems or changes.
- Ability to work independently and professionally in a team-based environment.
- Extremely organized and detail oriented
- Exceptional customer service skills with the ability to build professional relationships via telephone and electronic communication methods.
- Strong communication (both verbal and written), problem solving, & decision-making skills.
- Ability to multitask and organize information to accurately update team on current account status and information.
- Previous transportation and or logistics experience preferred.
- Transportation platform (TMW, McCloud) experience would be a plus.
- Utilizing Microsoft Office (word, outlook and excel on a daily basis)
- Full benefits - Medical, Vision and Dental
- Life, Short- and Long-Term Disability
- PTO (sick & vacation) and 401K
-
Customer Service Representative
1 week ago
Mechanicsburg, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience...
-
Customer Service Representative
6 days ago
Mechanicsburg, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
-
Customer Service Representative
6 days ago
Mechanicsburg, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
-
Customer Service Representative
3 months ago
Mechanicsburg, United States U-Haul Full timeLocation: 4725 Gettysburg Rd, Mechanicsburg, Pennsylvania 17055 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 months ago
Mechanicsburg, United States Cowan Systems and Cowan Management Full timeJob DescriptionJob DescriptionCustomer Service Representative Formed in 1924, Cowan Systems enjoys a history of excellence and quality in the transportation business. Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.Cowan Systems, LLC is a National truckload carrier that specializes in providing high...
-
Customer Service Representative II
4 weeks ago
Mechanicsburg, United States Laborie Medical Technologies Corp Full timeWe believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters - it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you. We support and empower our employees to grow their careers in an...
-
Customer Service Representative II
4 weeks ago
Mechanicsburg, United States Laborie Medical Technologies Corp Full timeWe believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters - it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you. We support and empower our employees to grow their careers in an...
-
Customer Service Representative
7 days ago
Mechanicsburg, Pennsylvania, 17055, Cumberland County, PA, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent verbal...
-
Customer Service Representative
1 month ago
Mechanicsburg, United States Fred Beans Full timeDescriptionCustomer Service Representative / Accounting Assistant - Auto Body FRED BEANS CARSTAR of Mechanicsburg is looking for a Customer Service Representative / Accounting assistant. This is a customer facing position and the right individual is customer-focused with experience in accounting items. Accounting experience with focus on Receivable...
-
Customer Service Specialist
1 month ago
Mechanicsburg, United States Cowan Systems and Cowan Management Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeFormed in 1924, Cowan Systems enjoys a history of excellence and quality in the transportation business. Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.Cowan Systems, LLC is a National truckload carrier that specializes in providing high...
-
Floating Financial Services Representative
3 months ago
Mechanicsburg, United States F&M Trust Full timeJob DescriptionJob DescriptionF&M Trust is looking to hire a full-time Floating Financial Services Representative (FSR) to service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our customers. Additionally, this individual will recommend bank products and...
-
Patient Services Representative
2 months ago
Mechanicsburg, United States US Fertility, LLC Full timeJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...
-
Mechanicsburg, United States Rustman Agency Full timeJob DescriptionJob DescriptionWe are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Unlock your potential with our dynamic insurance team.NOW HIRINGLicensed Life and Health Agents and Unlicensed Individuals* We can help guide you through the licensing process.Looking for our next leaders and those who want...
-
Guest Services Representative
1 month ago
Mechanicsburg, United States The High Companies Full timeHigh Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest...
-
Customer Service
4 weeks ago
Mechanicsburg, United States Elements Massage Full timeOverview: If youre looking for a sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage in Mechanicsburg is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current...
-
Evening Guest Services Representative
2 months ago
Mechanicsburg, United States The High Companies Full timeHigh Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest...
-
Sales Representative
6 days ago
Mechanicsburg, United States Medcare Equipment Company Full timeJob DescriptionJob DescriptionDescription:The Sales Representative is responsible for developing new sales relationships and effectively managing existing relationships in order to grow MedCare Equipment Company (MEC) profitability. In this role the sales representative will take a hands-on approach to deliver on sales targets and initiatives. The ability to...
-
Automotive Customer Service Consultant
5 days ago
Mechanicsburg, Pennsylvania, United States Bobby Rahal Automotive Group Full timeABOUT THE AUTOMOTIVE CUSTOMER SERVICE CONSULTANT ROLE In this role, you will manage incoming calls from customers who have general inquiries or wish to arrange service appointments. Upon their arrival at the dealership, you will warmly welcome them and ensure we have a precise understanding of their vehicle concerns. You will serve as the intermediary...
-
Business Development Center Representative
1 month ago
Mechanicsburg, United States Lawrence Chevrolet Full timeWe do not have a BDC representative position currently available, however feel free to apply, and should a position ever open up, we will be sure to reach out in the future. BDC representatives handle the dealership's internet and phone interactions with our customers. The right candidate will have excellent verbal and written communication skills and a...
-
Business Development Center Representative
3 months ago
Mechanicsburg, United States Lawrence Chevrolet Full timeJob DescriptionJob DescriptionWe do not have a BDC representative position currently available, however feel free to apply, and should a position ever open up, we will be sure to reach out in the future.BDC representatives handle the dealership's internet and phone interactions with our customers. The right candidate will have excellent verbal and...