Community Relationship Manager
2 weeks ago
Company: Oak Street Health
Title: Community Relationship Manager
Location: Varies
The minimum and maximum base wage for this position is $71,160. This base pay does not include additional forms of compensation including bonuses, overtime, etc.
Role Description
Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.
The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.
Check out this pamphlet for a sneak peek into the life of an Oak Street CRM
Core Responsibilities
Community Outreach/Engagement
- Researching and understanding the landscape of influencers and community partners in your respective market.
- Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
- Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
- Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
- Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
- Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
- Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
- Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
- Reviewing weekly KPIs (new leads generated or new patients added)
- Updates on current status of initiatives
- Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc)
- Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth
- Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
- Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
- Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives
- Generating field account engagement by proactively working with local leaders on community outreach opportunities
- Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
- Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
- Other duties as assigned
We're looking for motivated people with:
- Previous experience in account or community engagement
- Comfort with cold calling and prospecting in a business to business environment
- Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
- Unique ability to adapt and overcome external relationship issues for positive outcomes
- Ability to manage multiple projects & accounts simultaneously
- Ability to work proactively to generate new growth opportunities for our Outreach Teams
- Public speaking combined with strong written and verbal skills
- Bachelor's degree or equivalent work experience required
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
- Someone who embodies being 'Oaky'
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
-
Community Relationship Manager
2 weeks ago
York, United States Oak Street Health Full timeRole Description Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical...
-
Mental Health Provider
2 weeks ago
New York, United States Relationship HQ Full timeJob DescriptionJob DescriptionOur Vision:Relationship HQ exists to nurture vibrant human connection in ways that are safe, inviting, and engaging, so that anyone we serve feels whole, seen, and celebrated -- both in the mirror and in the world. We do this through a menu of experiences including psychotherapy. Additionally, we are proud to center the needs...
-
Relationship Manager
3 weeks ago
York, United States ComForCare Home Health Care - York PA Full timeAt ComForCare Home Care, we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible. Join our team and be a part of a certified Great Place To Work®! Be a part of something special:Work with a great team.Build meaningful relationships.Make a difference in your...
-
Relationship Manager
3 weeks ago
New York, United States Selby Jennings Full timeMy client is a an innovative FinTech firm that has been around for 20+ years specializing in helping clients with advancing their OMS/EMS trading capabilities with their Multi-asset trading platform. There are seeking an individual with strong OMS/EMS experience, have worked with traders, and achieved an up-sell quota goal. The Relationship Manager position...
-
Relationship Manager
3 weeks ago
New York, United States Selby Jennings Full timeMy client is a an innovative FinTech firm that has been around for 20+ years specializing in helping clients with advancing their OMS/EMS trading capabilities with their Multi-asset trading platform. There are seeking an individual with strong OMS/EMS experience, have worked with traders, and achieved an up-sell quota goal. The Relationship Manager position...
-
Relationship Manager
6 days ago
New York, United States City National Bank Full timeOverview: **RELATIONSHIP MANAGER** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability...
-
Business Relationship Manager
2 weeks ago
New York, United States East West Bank Full timeIntroduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...
-
Client Relationship Manager
2 weeks ago
New York, United States Stifel Financial Full timeUnder general supervision The Client Relationship Manager acts as a key liaison between larger clients and Stifel Wealth and Investment Management, ensuring that such clients are able to avail themselves of the full range of investment solutions avai Relationship Manager, Client Relations, Relationship, Manager, Research Analyst, Client, Business Services
-
Senior Relationship Manager
2 weeks ago
New York, New York, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Senior Relationship Manager
1 day ago
New York, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Relationship Manager
8 hours ago
New York, United States Agricultural Bank of China Full timeRelationship Manager, NYC. Prepare credit proposals for syndicated and bilateral corporate loans and loans secured by bank head office in China. Perform credit analysis for customers financial service needs including maintaining customer databases and relevant documentation to facilitate accurate and efficient execution of loans. Process assigned syndicated...
-
Business Relationship Managers
8 hours ago
New York, United States ClifyX Full timeJob Title: Business Relationship Managers Duration: Full Time Location: New York Job Description: Responsibilities: 1. Develop a robust pipeline and drive market share by securing new business opportunities while nurturing and developing opportunities with existing and new clients. 2. Manage the entire sales lifecycle. 3. Interact with client senior...
-
Warehouse Relationship Manager
2 weeks ago
New York, United States BBCN Bancorp Full time** Warehouse Relationship Manager** **Job Category****:** Warehouse Lending **Requisition Number****:** WAREH04622 Showing 1 location **Job Details** **Description** **Position Information** Job Title: Warehouse Relationship Manager Department: Warehouse Lending FLSA Status: Exempt Reports to: Head of Warehouse Lending Full/Part Time Status: Fulltime Work...
-
Client Relationship Manager
3 weeks ago
New York, United States Honest Networks Full timeJob DescriptionJob DescriptionAbout Honest NetworksHonest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan with $100mm in committed capital. We focus...
-
New York, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Account Relationship Manager
8 hours ago
New York, United States Agency 967 Full timeAre you passionate about presenting products that are nothing short of 'awe-inspiring' to your clientele? Step right in to join Agency 967 - a growth-oriented contract furnishings sales agency that has carved a niche in the hospitality sector. Nestled in the heart of New York City (we're open to someone in DC and Chicago area too!), we are on the lookout for...
-
Account Relationship Manager
3 weeks ago
New York, United States Agency 967 Full timeJob DescriptionJob DescriptionAre you passionate about presenting products that are nothing short of 'awe-inspiring' to your clientele? Step right in to join Agency 967 - a growth-oriented contract furnishings sales agency that has carved a niche in the hospitality sector. Nestled in the heart of New York City (we're open to someone in DC and...
-
Client Relationship Manager
2 weeks ago
New York County, New York, United States Honest Networks Full timeAbout Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan with We focus on offering gigabit internet service at transparent...
-
Client Relationship Manager
5 days ago
New York, United States CareerBuilder Full timeClient Relationship Manager sought by SG Americas Securities, LLC in New York, NY to contribute to the overall strategy design & implementation, governance, & market outreach of the CSO Office. Telecommuting is permitted 2 days/wk. When not telecommuting, must report to SG Americas Securities, LLC, 245 Park Ave, New York 10167. Salary: $99K- $200K/yr. Please...
-
Business Relationship Manager, Retail
7 days ago
New York, United States TEPHRA Full timeDescription: Business Relationship Manager to provide Account focused leadership to ensure client relationship enrichment through business development, project delivery, quality, timelines and customer satisfaction.Responsibilities: Relationship Enrichment : Leverage existing client relationship to identify and acquire new business opportunities. Explore...
