Service Manager

2 weeks ago


Denver, United States AMLI Residential Full time

Are you looking for a new opportunity in your maintenance career? Are you ready to take your supervisory experience up a notch? As the Maintenance Supervisor at AMLI Cherry Creek, you will supervise and coordinate the maintenance team's activities to ensure all upkeep, inventory, and repair of this luxury mid-rise apartment community.

Duties Include:

  • Schedule and direct supervision of all in-house and/or vendor work with the Property Manager. Lead the maintenance staff; delegate and participate in the diagnosis of problems and replacement and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances.
  • Ensure AMLI's comprehensive maintenance program is completed annually on the community and the standard preventative maintenance as scheduled.
  • Responsible for the inventory, ordering, and delivery of all necessary supplies and equipment for the service, custodial, and grounds departments under the direction and approval of the Community Manager. Approve Maintenance Department invoices for payment. Research and evaluate all current and potential products used in the maintenance and upkeep of the property.
  • Assist in annual budget preparation. Monitor and control utility, repair and maintenance, and capital expense per budget. Secure Bids for capital projects and ensure consistent scope of work.
  • Provide leadership and direction for all on-site employees under their supervision, including but not limited to effective employee relations, compliance with employment law, ongoing training, and motivation for staff. Ensure regular coaching, counseling, and performance evaluations for all staff members. Assist in the interviewing process for all maintenance personnel. Evaluate and manage schedules to control overtime costs.
  • Interpret company policies for workers and enforce safety regulations such as OSHA. Schedule and perform preventative maintenance as defined in AMLI's policy and procedure manual.
  • Ensure timely, efficient response to service requests, make-readies, etc. This includes helping residents and prospects before, during, and after leasing an apartment.
  • Ensure timely and effective property maintenance to enhance and maintain its curb appeal.
  • Ensure all vacated apartments are thoroughly restored to "make ready" status on time and conduct weekly 17-minute inspections.
  • Report unusual or extraordinary circumstances regarding the property or residents. Report all liability and damage incidents.
  • Will be required to rotate on-call with other service staff and backup Service Technicians as needed.
Compensation and Benefits:

AMLI offers the following benefits to meet the needs of AMLI employees and their families:
  • $34-36/hr
  • Quarterly and Year-end Bonuses
  • Housing Allowance at AMLI Cherry Creek
  • Medical, Dental, and Vision Coverage
  • 401(k) Company Match
  • Apartment Rent Discounts
  • Tuition Reimbursement
  • Time Off - Vacation, personal, sick, and company holidays


Requirements: EPA Refrigerant Certified (type 1 and 2 or Universal) Minimum 2 years maintenance supervisory experience required.

Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is frequently required to sit; stoop, kneel, squat, or crawl; and. The employee must regularly lift 25 pounds or more and often move over 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We have one of the best training programs in our industry, supporting the certification process and ongoing technical skills development. We offer a competitive salary, housing discounts, Management bonuses, benefits, and recognition programs. Join a company leader in sustainable LEED & ENERGY STAR-certified luxury apartment communities. AMLI encourages forward thinking and new ideas, creating a culture that values employee contributions.

AMLI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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