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Front Desk Associate
2 months ago
Are you passionate about providing exceptional guest experiences and ensuring customer satisfaction? Do you thrive in a fast-paced environment where attention to detail and good communication skills are valued?
Dalwadi Hospitality Management, a leading hotel management company based in Houston, Texas, is seeking a highly skilled Front Desk Associate to join our loving and dynamic team. As a Front Desk Associate, you will be the face of our hotel, welcoming guests, handling check-ins and check-outs efficiently, and responding to guest inquiries with enthusiasm.
Requirements:
- Good customer service skills
- Ability to work independently and with others
- Good communication skills
- Attention to detail
- Ability to multitask
- Displays good initiative
- Efficiently check in guests and assign rooms
- Follow brand standards for elite members
- Check out guests, collect payments, and settle bills
- Answer guest inquiries and provide recommendations
- Handle guest service requests promptly
- Maintain accurate records of room availability and guest accounts
- Paid time off
- Health, dental, and vision insurance
- Employee discounts
- Opportunity to learn and grow in the hospitality industry
Location: Houston, Texas
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