Director of Outlets

1 month ago

Park City, United States Hyatt Full time

Tucked away in the Wasatch Mountains, you will discover Hyatt Centric Park City. Your convenient base camp for alpine adventure, no matter the season. At Hyatt, we are a company that was built by family. It’s a workplace where coworkers become friends. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We are happy you have interest in joining our team The Director of Outlets oversees all food and beverage outlets within the hotel operated by Hyatt which may include may include restaurants, lounges, coffee bars and markets, regency clubs or banquet facilities. Duties Include: Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house Develop and recommend the budget, concepts and objectives and manage within those approved plans Implement and maintain food & beverage sales/marketing programs Direct and oversee development of employees Hire, train, empower, coach and counsel, performance and salary reviews Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations Coordinate outlet operations with other hotel departments to ensure efficient guest service Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and employee satisfaction Exercise quality control for both food and beverage Maintain Hyatt standards of service and ensure their implementation Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards Maintain communications with Corporate Office Coach and counsel employees to reflect Hyatt service standards and procedures Hyatt has

a very competitive

benefit package for colleagues, which may include: 12 Complimentary hotel room nights at Hyatt hotels world-wide Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide Bereavement and jury duty pay Vacation, sick, and new child leave Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, Retirement Savings Plan option (401K) with employer match Employee Stock Purchase Plan Complimentary employee meals And so much more Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Qualifications: Demonstrated ability to effectively interact with people 4 years or more of progressive hotel F&B management experience (preferably with Hyatt) Service oriented style with professional presentations skills Proven leadership skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills Experience in implementing new food & beverage concepts Primary Location:

US-UT-Park City Pay Basis:

Yearly Job Level:

Full-time Job:

Bars/Restaurants/Outlets Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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