Audio Visual Field Engineer

1 month ago

West Chester, United States New Era Technology company Full time
Audio Visual Field Engineer

•Full Benefits

•Medical

•Dental

•Vision

•401K match

•28 PTO Days including company holidays

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

Requirements

SUMMARY: Audio Visual Field Engineers are responsible for working closely with the Engineering team to bring newly installed AV and multimedia systems to completion. Audio Visual Field Engineers will ensure that New Era Technology standards are upheld on all AV and multimedia systems.

PRIMARY DUTIES: The Audio Visual Field Engineer shall be responsible for but not limited to the following:
  • Work with engineering team to complete drawing reviews
  • Oversee and support multiple projects occurring simultaneously
  • Review project requirements and schedule remote & onsite support time to complete projects in timely fashion
  • Support Project Managers and Engineers regarding project specific technical requirements
  • Participate in engineering discussions
  • QC systems installed by others (i.e. subcontractors, etc.)
  • Train clients on use of AV Systems
  • Support install team in installation of systems as needed
  • Crimp, solder, wire pull, label, terminate, and other technical tasks associated with AV systems
  • Fabricate AV systems in the field and inhouse as needed
  • Stage AV systems in-house as needed
  • Installing and labeling equipment into racks
  • Dressing cables in racks, under tables, in credenzas, in lecterns/podiums etc.
  • Labeling and Terminating cables both in and out of racks
  • Documentation of equipment (i.e. Serial Numbers, MAC addresses, IP Addresses, etc.)
  • Inventory control and Chain of Custody
  • Read and markup project documents
  • Maintain a clean and organized work area
  • Configure, Load, test and troubleshoot control systems programming
  • Write, load, and tweak DSP files
  • Write, load, and test basic configurable systems
  • Work closely with the programmer (whether in-house or sub-contractor)
  • Troubleshoot and repair newly installed and existing custom AV systems
  • Provide detailed daily reports of work completed and open Punch-List items
  • Read, understand and follow any consultant documentation
  • Use hand and power tools
  • Safe use of ladders, scaffolding and lifts
  • Lift heavy and bulky equipment
  • Understand and meet all deadlines
  • Resolve all customer service issues with management
  • Maintain a professional appearance and attitude
  • Work to achieve 100% customer satisfaction 100% of the time
  • Full compliance with company's policies and procedures
  • Giving excellent customer service through a professional attitude
  • Other duties as deemed necessary by management
COMPETENCY:
  • Strong client and service focused mindset, demonstrate excellent listening skills and the ability to understand customer issues.
  • Understanding of how audiovisual systems function, and how to diagnose and resolve problems within those systems
  • An ability to use discretion and good judgment regard to sensitive or confidential information
  • Proficient with computers, including audiovisual applications (ClearOne, AMX, Extron, Crestron, Poly, Cisco, QSC, Biamp, etc.)
  • Must have a clean driving record
  • Ability to work flexible hours and period domestic and international travel
  • Must have excellent organization skills
  • Must have proven multitasking skills and can work under extreme pressures
  • Must have solid soldering skills
  • Have a valid US Passport
EXPERIENCE: CTS certification and a minimum of four years of AV experience is required with proven proficient skills required for Field Engineer level from New Era Technology, PA Field Personnel Matrix.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION: High school diploma or equivalent.

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:
  • Ability to drive a company van to client sites
  • Ability to stoop, kneel, bend at the waist, and reach on a daily basis
  • Ability to safely use ladders, scaffolding and lifts
  • Willing to work at heights
  • Regularly use hands and fingers to handle, control or feel objects
  • Regularly see details of objects that are less than a few feet away
  • Regularly speak clearly so listeners can understand
  • Regularly understand the speech of another person
  • Frequently work on projects that require deadlines
  • Ability to lift and carry up to 40 pounds

WORK ENVIRONMENT: New Era Technology office and client sites, domestic and international

EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5:00 PM. However, required work hours may vary depending on business needs. Ability to work flexible hours is required.

PM21

Salary Description

$28.00 - $33.00 depending upon experience

  • Audio Visual Field Engineer

    2 weeks ago

    West Chester, United States New Era Technology company Full time

    Audio Visual Field Engineer •Full Benefits •Medical •Dental •Vision •401K match •28 PTO Days including company holidays New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data...

  • Audio-Visual Sales Engineer

    3 weeks ago

    West Columbia, United States Connectivity Point Design and Installation Full time

    Connectivity Point Design and Installation is a leading and trusted partner for essential audio-visual business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government...

  • Audio-Visual Sales Engineer

    3 weeks ago

    West Columbia, United States Connectivity Point Design and Installation Full time

    Connectivity Point Design and Installation is a leading and trusted partner for essential audio-visual business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government...

  • Audio-Visual Sales Engineer

    3 weeks ago

    West Columbia, United States Connectivity Point Design and Installation Full time

    Connectivity Point Design and Installation is a leading and trusted partner for essential audio-visual business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government...

  • Software Development Manager

    3 weeks ago

    West Jordan, United States Audio Enhancement Full time

    At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a...

  • AV Design Engineer

    2 weeks ago

    West Columbia, United States TierPM Full time

    Our client, a leader in AV technology for the Healthcare Industry is seeking a dynamic AV Systems Engineer with a history of AV design in the Healthcare field in Charlotte, NC. This rapidly growing technology company specializes in systems integration, managed services, and content creation for healthcare accounts including hospital and urgent care centers....

  • Senior Software Engineer

    4 months ago

    West Chester, United States Ask IT Consulting Full time

    Job Title: Senior Software Engineer Location: West Chester, Pennsylvania - Hybrid from day - Only from EST Visa: USC,GC Salary: $100-$160K/Year Client: CMS Logistics Job Description: My client is seeking a seasoned Senior Software Engineer to join our dynamic team. This individual will be responsible for designing applications, leading development projects,...

  • Senior Visual Designer for cAI™ LAB

    6 months ago

    Chester, United States Cai Studio Full time

    Internationally renowned contemporary artist Cai Guo-Qiang and his studio (Cai Studio) are searching for a talented and creative senior visual designer for cAI™ Lab. This designer will work alongside the team to provide unparalleled visual experiences for the world’s top institutions and brands, shaping the future of innovation in visual arts, and...

  • Field Engineer

    3 weeks ago

    West Palm Beach, United States MOUNTAIN LTD Full time

    Mountain Ltd. has an opening for a Field Engineer to work in the Tampa. FL area! Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a n...

  • Engineering Manager

    2 weeks ago

    West Chester, United States First Team Staffing Services, Inc. Full time

    Looking for an individual to lead a team of engineers working on compressors, pumps, and heat transfer equipment. Offering exceptional customer service and support services such as system design, assembly, and aftermarket service and repair. KEY RESPONSIBILITIES:Management (60%)Responsible for the direction and operation of the Application Engineering,...

  • Senior Civil Engineer

    1 month ago

    West Chester, Pennsylvania, United States ITAC Full time

    Job Title: Senior Civil EngineerITAC is seeking a highly skilled Senior Civil Engineer to join our team. As a Senior Civil Engineer, you will be responsible for leading complex civil engineering projects from conceptual design to final engineering. You will work closely with our team of engineers and project managers to ensure projects are completed on time,...

  • Process Engineer

    2 months ago

    West Chester, United States Kelly Science, Engineering, Technology & Telecom Full time

    Process Engineer West Chester, OH -Onsite Contract -(6-9 months with possible extension and direct hire) Kelly Engineering is seeking a highly skilled Process Engineer with hands-on experience in high-speed lines to join our client’s pharmaceutical manufacturing team. This role will be focused on optimizing and supporting packaging lines and denesters,...

  • Visual Planning Manager

    1 month ago

    West Jordan, United States Sportsman's Warehouse Full time

    Position Overview:The Visual Planning Manager is responsible for overseeing and executing visual planning projects to enhance seasonal store sets, endcap programs, and store layouts. You will work closely with merchants, operational teams, and visual planners to ensure alignment with company sales and margin goals while developing and tracking performance...

  • Visual Planning Manager

    2 weeks ago

    west jordan, United States Sportsman's Warehouse Full time

    Position Overview:The Visual Planning Manager is responsible for overseeing and executing visual planning projects to enhance seasonal store sets, endcap programs, and store layouts. You will work closely with merchants, operational teams, and visual planners to ensure alignment with company sales and margin goals while developing and tracking performance...

  • Visual Planning Manager

    1 month ago

    west jordan, United States Sportsman's Warehouse Full time

    Position Overview:The Visual Planning Manager is responsible for overseeing and executing visual planning projects to enhance seasonal store sets, endcap programs, and store layouts. You will work closely with merchants, operational teams, and visual planners to ensure alignment with company sales and margin goals while developing and tracking performance...

  • Visual Planning Manager

    1 month ago

    West Jordan, United States Sportsman's Warehouse Full time

    Position Overview:The Visual Planning Manager is responsible for overseeing and executing visual planning projects to enhance seasonal store sets, endcap programs, and store layouts. You will work closely with merchants, operational teams, and visual planners to ensure alignment with company sales and margin goals while developing and tracking performance...

  • Sr. Field Software Engineer

    2 weeks ago

    Port Chester, United States Qdrant Solutions GmbH Full time

    Qdrant is a pioneering technology company specializing in the development of advanced Vector Search Engine solutions. Our mission is to empower businesses to unlock the full potential of high-dimensional data through efficient and scalable vector similarity search technologies. By pushing the boundaries of what's possible in data search and retrieval, we...

  • Engineer 4, Software Development

    3 weeks ago

    West Chester, United States Comcast Cable Communications LLC Full time

    Provide technical leadership in designing and maintaining databases, including Teradata, Oracle, and AWS, using SQL and Python; design dashboards using Tableau; perform ETL processes on data using Informatica, Airflow, and Gears; use MS Office, including Excel and PowerPoint; support applications under development and customize current applications; assist...

  • Visual Merchandising Planner

    1 month ago

    West Jordan, United States Sportsman's Warehouse Full time

    Overview:The Visual Merchandising Planner is responsible for store setup and layouts, creating effective product flow within planograms, developing new merchandising strategies, and collaborating with other departments to ensure seamless execution of changes. Reporting to the Manager of Visual Planning.Key Responsibilities:Store Setup and Layouts: Lead the...

  • Visual Merchandising Planner

    1 month ago

    west jordan, United States Sportsman's Warehouse Full time

    Overview:The Visual Merchandising Planner is responsible for store setup and layouts, creating effective product flow within planograms, developing new merchandising strategies, and collaborating with other departments to ensure seamless execution of changes. Reporting to the Manager of Visual Planning.Key Responsibilities:Store Setup and Layouts: Lead the...