Receptionist 1 - Crystal Lake Registration

2 days ago

Crystal Lake, United States Mercy Health Full time

Overview:

Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.

  • Reception Registration, Crystal Lake, IL
  • 60 Hours/2 Weeks


Responsibilities:

Essential Duties and Responsibilities

Clerical

  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues passes when required.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Orders, receives, and maintains office supplies.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed.

    Epic Scheduling and Registration
  • Schedules patient appointments
  • Responsible for EMR Electronic Medical Records registration check-in processes in Epic.
  • Loads, verifies and updates patient demographics.
  • Scans, loads and verifies insurance coverage.
  • Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
  • Reviews all Alerts in Epic and refers patient to a PFC when necessary.
  • Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.
  • Provides patient with an estimated self-pay obligation when appropriate.
  • Performs cashiering functions online payment posting within Epic.
  • Processes payments and deposits by adhering to the systems Cash Handling Policy.
  • Completes daily closing report and balances their individual cash drawer at the end of each day.
  • Performs petty cash count in and out daily and records appropriately.
  • Assist patients with MyChart signup and activation.
  • Replies to MyChart messages in a timely manner, closing messages when complete.
  • Safeguards patient privacy and confidentiality per MHS policies.
  • Preps Routes daily for upcoming appointments for frontline registration.
  • Reviews daily work queues and corrects identified patient registration errors.
  • Utilizes Epic waitlists based on provider preference.

Reviews and updates no-shows and cancellations for the day

Education and Experience:

High School diploma or equivalent
Previous medical reception or reception experience preferred.

Special Physicial Demands:

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.


Medium work exerting 10 to 25 lbs of force or lifting occasionally. While performing the duties of this job, the employee is frequently required to sit, handle, finger, feel, reach, talk and hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch and crawl. Specific vision abilities required by this job include frequent close vision and ability to adjust focus and occasional distance vision. Prolonged sitting. Manual dexterity needed to operate telephone and keyboard.

Culture of Excellence Behavior Expectations:

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment, Demonstrates accuracy and thoroughness giving attention to details, Looks for ways to improve and promote quality, Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance. Follows the Mercyhealth Critical Moments of service; Meets commitments, Abides by MH confidentiality and security agreement. Shows respect and sensitivity for cultural differences and effectively communicates information to partners. Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions. Exhibits objectivity and openness to others views. Demonstrates a high level of participation and engagement in day-to-day work. Gives and welcomes feedback. Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility. Works within approved budget. Develops and implements cost saving measures. contributes to profits and revenue.

  • Dance Instructor

    2 weeks ago

    Crystal Lake, Illinois, United States Crystal Lake Park District Full time

    Job SummaryWe are seeking a highly motivated and experienced Dance Instructor to join our team at Crystal Lake Park District. As a Dance Instructor, you will be responsible for planning and teaching dance classes to children and adults of all ages.ResponsibilitiesPlan and deliver high-quality dance classes that cater to diverse age groups and skill...

  • Psychiatry Opportunity: Crystal Lake, IL

    4 months ago

    Crystal Lake, United States Archway Physician Recruitment LLC Full time

    Psychiatry opening in ILLocated in Crystal Lake, ILFull-Time, Permanent Seeking a BE/BC Psychiatrist to join clinic.- Seeking a doctor with Addiction Experience. Must be fellowship trained.- Option to become partner as one of the doctors is retiring in two years.- Single speciality multi-location group with 2 adult, 1 child psychiatrist and 4 psych NP and...

  • Psychiatry Opportunity: Crystal Lake, IL

    4 months ago

    Crystal Lake, United States Archway Physician Recruitment Full time

    Psychiatry opening in ILLocated in Crystal Lake, ILFull-Time, Permanent Seeking a BE/BC Psychiatrist to join clinic.- Seeking a doctor with Addiction Experience. Must be fellowship trained.- Option to become partner as one of the doctors is retiring in two years.- Single speciality multi-location group with 2 adult, 1 child psychiatrist and 4 psych NP and...

  • Crystal Lake Algebra 2 Tutor

    4 weeks ago

    Crystal Lake, Illinois, United States Varsity Tutors Full time

    Crystal Lake Algebra 2 Tutor Job OpportunityAre you an Algebra 2 expert looking for a flexible and rewarding opportunity to share your knowledge with students in Crystal Lake? Varsity Tutors has thousands of students seeking online Algebra 2 tutors nationally and in Crystal Lake. As a tutor on our platform, you can earn a competitive income, choose your own...

  • Crystal Lake Algebra 2 Tutor

    3 weeks ago

    Crystal Lake, Illinois, United States Varsity Tutors Full time

    Crystal Lake Algebra 2 Tutor Job OpportunityAre you an Algebra 2 expert looking for a flexible and rewarding opportunity to share your knowledge with students in Crystal Lake? Varsity Tutors has thousands of students seeking online Algebra 2 tutors nationally and in Crystal Lake. As a tutor on our platform, you can earn competitive rates, choose your own...

  • School-Based BCBA Crystal Lake, Connecticut

    4 weeks ago

    Crystal Lake, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.School-Based BCBA Crystal Lake, ConnecticutSunbelt is beginning interviews for a school-based BCBA opportunity in the Crystal Lake, CT area. We've partnered with an incredibly supportive district that is looking for someone to fill an open BCBA need as soon as...

  • Crystal Lake Calculus Tutor

    4 weeks ago

    Crystal Lake, United States Varsity Tutors Careers Full time

    *Crystal Lake Calculus Tutor Jobs* The Varsity Tutors platform has thousands of students looking for online Calculus tutors nationally and in Crystal Lake. As a tutor who uses the Varsity Tutors platform, you can earn good money, choose your own hours, and truly make a difference in the lives of your students. *Why join our platform?* * Enjoy...

  • School-Based BCBA Crystal Lake, Connecticut

    4 weeks ago

    Crystal Lake, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.School-Based BCBA Crystal Lake, ConnecticutSunbelt is beginning interviews for a school-based BCBA opportunity in the Crystal Lake, CT area. We've partnered with an incredibly supportive district that is looking for someone to fill an open BCBA need as soon as...

  • Psychiatry Opportunity in Crystal Lake, IL

    4 weeks ago

    Crystal Lake, Illinois, United States Archway Physician Recruitment LLC Full time

    Psychiatry Opportunity in Crystal Lake, ILWe are seeking a board-certified psychiatrist to join our team in Crystal Lake, IL. The ideal candidate will have experience in addiction medicine and a strong commitment to providing high-quality patient care.About the OpportunityThis is a full-time, permanent position with a single-specialty, multi-location group....

  • CRNA Opportunity in Crystal Lake, IL

    1 hour ago

    Crystal Lake, Illinois, United States Mercy Health Full time

    Job SummaryMercyhealth is seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our anesthesiology team in Crystal Lake, IL. As a CRNA, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare system.Key ResponsibilitiesProvide anesthesia care to patients undergoing various surgical...

  • Speech Language Pathologist

    2 weeks ago

    Crystal Lake, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Speech-Language Pathologist (SLP) - Crystal Lake, ILSoliant is seeking a Speech-Language Pathologist (SLP) for a contract position in a school-based setting in Crystal Lake, IL. Requirements:Masters degree in Speech-Language PathologyValid Connecticut SLP licenseASHA...

  • Speech Language Pathologist

    3 weeks ago

    Crystal Lake, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Speech-Language Pathologist (SLP) - Crystal Lake, ILSoliant is seeking a Speech-Language Pathologist (SLP) for a contract position in a school-based setting in Crystal Lake, IL. Requirements:Masters degree in Speech-Language PathologyValid Connecticut SLP licenseASHA...

  • Adult Psychiatrist Position in Crystal Lake

    1 week ago

    Crystal Lake, Illinois, United States FCS - Psychiatric Recruitment Full time

    Job Title: Adult Psychiatrist Position in Crystal LakeWe are seeking an experienced Adult Psychiatrist to join our team in Crystal Lake. The ideal candidate will have a strong background in outpatient services and be able to work effectively in a fast-paced environment.Job Summary:This is a full-time position offering a competitive salary and benefits...

  • CRNA Opportunity in Crystal Lake, IL

    2 weeks ago

    Crystal Lake, Illinois, United States Mercy Health Full time

    OverviewMercyhealth Hospital and Medical Center in Crystal Lake, IL is seeking a skilled CRNA to join our multidisciplinary team in a fully integrated healthcare system.Practice DetailsFour operating rooms with advanced technologyFour-bay PACU recovery rooms and 16 pre/post roomsServing pediatric to geriatric patient populationsService LinesVascular:...

  • Host - Crystal Lake Chili's

    3 weeks ago

    Crystal Lake, United States Chili's Grill & Bar Full time

    Host - Crystal Lake Chili's 5620 Northwest Hwy Crystal Lake, IL 60014 Min: $14.00 Hourly | Max: $15.75 Hourly Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then...

  • Host - Crystal Lake Chili's

    2 weeks ago

    Crystal Lake, United States Chili's Grill & Bar Full time

    Host - Crystal Lake Chili's 5620 Northwest Hwy Crystal Lake, IL 60014 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring...

  • Adult Psychiatrist Opportunity in Crystal Lake Area

    14 hours ago

    Crystal Lake, Illinois, United States FCS - Psychiatric Recruitment Full time

    Adult Psychiatrist Opportunity in Crystal Lake AreaWe are seeking an experienced Adult Psychiatrist to join our team in the Crystal Lake area. This is a unique opportunity to work in an outpatient setting with a flexible schedule.Key Highlights:Flexible hours with a hybrid scheduleOutpatient services onlyHigh income earning potential as a 1099 contract...

  • Registered Nurse

    21 hours ago

    Crystal Lake, Illinois, United States Netpace Full time

    Job Title: Registered NurseWe are seeking a skilled Registered Nurse to join our team at Crystal Pines Rehab in Crystal Lake, IL.Job Summary:This is a full-time, 8-week assignment with a 37.5-hour workweek. The successful candidate will work on the 2nd shift and be required to float to similar units.Responsibilities:Provide high-quality patient care to...

  • Speech-Language Pathologist in Crystal Lake

    1 month ago

    Crystal Lake, Illinois, United States Soliant Full time

    Speech-Language Pathologist Opportunity in Crystal Lake, ILSoliant is a leading healthcare staffing agency dedicated to connecting talented professionals with fulfilling opportunities in school-based settings nationwide.We are seeking a skilled Speech-Language Pathologist to join our team in Crystal Lake, IL. As a Speech-Language Pathologist with Soliant,...

  • CRNA Opportunity in Crystal Lake, IL

    3 weeks ago

    Crystal Lake, Illinois, United States Mercy Health Full time

    Job SummaryMercyhealth Hospital and Medical Center in Crystal Lake, IL is seeking a CRNA to join our award-winning, fully integrated health care delivery system. Our anesthesiology team consists of physician anesthesiologists, other CRNAs, and a host of Anesthesia Techs, OR/Surgical Techs, and RNs, and other support personnel.Basic Practice DetailsFour...