Orthodontic Patient Coordinator

4 weeks ago

Ludlow, United States Simply Dental Management Full time
Simply Orthodontics is a leading Orthodontic practice searching for a motivated, outgoing, and energetic patient coordinator with great customer service skills. Our Orthodontic Patient Coordinator will work with an established Ortho team in our Ludlow and West Brookfield offices. Ths position is part time 2-3 days on Tuesday, Wednesday, and Friday.

As an Orthodontic Patient Coordinator in our practice, you'll play a crucial role in delivering exceptional care and service to our patients, helping to create healthier smiles every day.

Who we are:

At Simply Orthodontics, we prioritize a positive culture. Our philosophy is simple, "Do right, and success will follow," We care about people. With practices in Massachusetts, New Hampshire, and Connecticut, we are proud to be a doctor-owned organization dedicated to doing what's best for everyone involved.

Does this sound like you?
  • You genuinely care about your patients and colleagues.
  • Integrity and respect are non-negotiable for you.
  • You work hard and believe in bringing your smile to work every day.
  • You thrive in a culture that values individual growth and development.
What you will be doing:
  • Providing Exceptional Customer Service
  • Greeting all patients with a warm and friendly smile
  • Checking patients in and out for appointments
  • Scheduling appointments for patients
  • Answering phones with enthusiasm
  • Picking up and organizing mail to and from office
  • Assisting with patient billing processing and questions
  • Organizing and file all paperwork generated by the clinic
  • Assisting clinic with seating patients and coordinating patient flow
  • Keeping the reception area clean and orderly at all times
  • Checking and verifying patients' insurance
  • Taking part in company marketing events and responsibilities
  • Other duties as assigned by the manager
What qualifications you bring:
  • You have previous customer service experience, ideally in a dental office
  • You are computer proficient
  • You are professional
  • You have a positive attitude and are a team player
  • You are flexible and willing to help out as needed
  • You have a High School Diploma or Equivalent

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