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Cash Cage Cashier

3 months ago

Ardmore, United States The Chickasaw Nation Full time

We are currently looking for a Part Time 38 Cash Cage Cashier to join our team located at the Gold Mountain Casino.

Summary:
Cashes tickets and chips presented by patrons while maintaining a balanced bank; provides service to our internal and external guests.

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Maintains files, logs, and records
* Cashes out patrons and give correct change
* Counts and records the exchange of assigned funds at the beginning and throughout the shift with a goal of enforcing accurate exchanges
* Balances all funds at the completion of each shift in partnership with a supervisor or manager
* Performs all other duties as assigned

Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Knowledge of all casino promotions
* Communicates verbally with team, departments, guests and management

Skills:
Essential:
* Must be able to operate a computer or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)

Experience:

Nonessential:
* 1 year directly related experience

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Pass gaming background check
* Gaming license or permit as required by assigned position

Working Conditions:
Essential:
* May work where cigarette smoking occurs
* Bright and Flashing lights
* Fast-paced
* Noisy
* Communications written, verbal
* Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
* Pass pre-employment drug test
* Hand-eye coord, reach and grasp
* Manual dexterity
* Listening and hearing ability
* Push/pull heavy carts or equipment of one or more types
* Repetitive motions
* Sitting up to 100% of shift
* Standing up to 100% of shift
* Visual acuity for detail, distance, color, depth perception
* May work day shift
* May work evening shift
* Must be flexible with work schedule
* May work holidays
* May work night shift
* May work rotating shifts
* May work weekend shift