Upsell Specialist

1 week ago

United, United States Medical Guardian Full time

Medical Guardian is a leading provider of Personal Emergency Response Systems (PERS), dedicated to enhancing the safety and well-being of individuals through innovative technology. Our mission is to empower individuals to live independently while ensuring a rapid and effective emergency response when needed. To support our growth, Medical Guardian is seeking high energy Upsell Specialists to help our customers stick with us long after the point of sale.

*Uncapped commission.

Equipment and paid training are provided.

Residency Requirement:

All applicants are required to have permanent residency in one of the following states:

AZ, NV, DE, FL, GA, KS, KY, MA, MD, MI, NJ, NY, OH, PA, SC, TN, ID, IL, NC, CO, WV, and TX only

Requirements

Initiate and complete outbound phone calls to Medical Guardian clients and offer additional products and services to maximize our customers' peace of mind and desired level of protection. Consistently follow up with clients to ensure that Medical Guardian is meeting their changing personal protection needs, possibly by adding new products and services. Employ optimal listening and persuasive skills to identify needs, seek solutions and provide the ultimate personal emergency response solution for Medical Guardian clients. Serve as a brand ambassador by promoting the Medical Guardian products and providing legendary customer service. Demonstrate a passion for providing a superior customer experience and generating recurring monthly revenue. Maintain an excellent awareness and knowledge of all product information. Stay informed of trends in the Personal Emergency Response industry. Be courteous, helpful, energetic, respectful, and polite when dealing with co-workers, clients, and prospective clients. Meet or exceed all performance targets issued by the sales leadership team. Perform other duties as assigned by leadership. Provide feedback to management about clients and customer satisfaction. Work with leadership and coworkers on department issues and projects. Provide feedback to management about clients and customer satisfaction. Desired Skills & Experience:

Excellent communication skills. A passion for generating sales with sincerity and ethics. A competitive spirit to meet and exceed company wide and personal sales goals. Proficient with computers and the ability to multi-task. Ability to work weekends, evenings, and holidays. Professional in promptness and dependability. Prefer BA/BS; High School Diploma or GED required. Satisfactorily complete background / employment history investigation and drug screening. Benefits

Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation & Public Holidays) Short Term & Long Term Disability Retirement Plan (401k)

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