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Mountain Food

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Charleston, United States Whylongwood Full time

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**Ask about our $250 sign on bonus** To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

**Responsibilities**

* To consistently insure the maximum guest information in the restaurant.

* Pre-meal meeting conducted with service staff on a daily basis.

* Supervision of floor during operation.

* Insure that service personnel follow service scenario.

* Monitor timing of guest experience.

* Handle all complaints to the guests' satisfaction.

* To maintain a consistently smooth running operation.

* Service staff on duty as scheduled.

* Side-stands fully stocked with equipment..

* All side-work complete.

* Coffee, and roll warming equipment functioning.

* Insure station rotation in seating.

* Assist in seating or service of guests as necessary.

* Coordinate all functions in dining room during service.

* To monitor and critique the quality and consistency of the food product.

* Continuously check food quality and presentation coming from kitchen.

* Monitor guest satisfaction and comments regarding food.

* To be familiar with clients so that there is constant recognition of all repeat guests.

* Reservations reviewed on a daily basis.

* Reservations checked against the VIP list from the front desk.

* All special attention details handled properly.

* To maintain the physical atmosphere and cleanliness of the restaurant.

* Staffs uniform and appearance meet specifications.

* Tabletops set to specifications.

* All menus inspected daily by hostess.

* During service, constantly inspect tabletops, side-stations and tray stands.

* All equipment in good condition and clean.

* All work areas maintained neat, orderly and clean.

* All lights and music adjusted appropriately for each meal period.

* To contribute to the profitability of the restaurant through cost control effectiveness.

* Administrative responsibilities:

* Monthly budget

* Monthly volume forecast

* Weekly volume forecast

* Weekly schedule

* Staffing requirements

* Weekly payroll forecast

* Payroll computation

* Food requisitioning

* Assist in end-of-month inventory

* Constantly perform positive up-selling techniques with service staff.

* Expedite table turnover and table resetting.

* Implement sales promotions and merchandising programs.

* Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.

* Reconciliation/deposits

* Charge procedures

* House charge procedures

* Check control

* Walkouts

* Meal period change

* Reports

* Abstracts

* Know and adhere to all company policies and procedures.

* Know emergency procedures (including CPR) and work to prevent accidents.

* Be familiar with and enforce all policies related to liquor liability laws. Specifically:

* Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.

* Prohibiting sale of liquor to minors.

* Perform any and all other duties assigned and/or required by management.

**Qualifications**

* Know emergency procedures (including CPR) and work to prevent accidents.

* Be familiar with and enforce all policies related to liquor liability laws.

* Perform any and all other duties assigned and/or required by management.

* Bachelors Degree or Equivalent

* Previous Restaurant General Manager Experience required

* Flexible schedule including evenings, weekends, and holidays

* Understanding of financial statements and labor productivity

* Extensive experience in high volume resort atmosphere. 4 Diamond Restaurant Management Experience.

* Understanding of Micros and Excel

* Extensive beverage and wine knowledge

* Experience in budget development and execution of financial responsibilities.

* Able to work early mornings and late evenings, as well as weekends and holidays.