Production Operations Coordinator

3 weeks ago


Newark, United States Synergy Interactive Full time

KEY RESPONSIBILITIES Support production development pipeline. Track and deliver recording assets and metadata for productions. Act as liaison between external partners, local business team, and the studio. Respond to internal and external inquiries, relay last-minute production information, and trouble-shoot issues. Coordinate with the Content Lifecycle teams to monitor progress and ensure titles release on schedule, and with the proper assets and information. Review in-progress production pipeline consistently for opportunities to optimize the customer experience. Compile and distribute weekly reports to internal stakeholders—track and maintain data integrity in key systems based on items from said reports. Identify and socialize process gaps, drive process improvements, and set system requirements in order to reduce churn and elevate the partner experience.

Basic Qualifications B.A. or equivalent degree preferred. Functional fluency in Outlook, Excel, MS Word and Power Point. Working knowledge of database concepts and best practices. Demonstrate multi-tasking and problem-solving skills in a fast-paced time sensitive environment. Demonstrate ability to communicate and work with a wide variety of people. Demonstrate focused attention to detail. A self-starter with impeccable organizational and analytical skills and an eye for process improvements.

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