Network Engineer 1

3 weeks ago

Rancho Cucamonga, United States NIC Partners Full time

For over two decades, NIC Partners (Employee built/Employee owned) has dedicated our expertise and commitment towards enhancing the digital and physical security of K-12 educational campuses in Southern California. NIC Partners offers a great benefit package that includes medical, dental, vision, 401k,11 paid holidays, and vacation.

Purpose:
The Network Engineer I reports directly to the Professional Services Manager. The Network Engineer I role is to ensure the stability and integrity of data, voice, and wireless network services. The Network Engineer I is responsible for planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer I will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. The Network Engineer I will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide detailed resolution information.
Essential Job Functions:
?? Understands and follows the implementation plan that is received from the Sr. Engineer.
?? Collaborates with Sr. Engineers and Project Managers to assess project details, as required.
?? Maintains a billable percentage of 80% per quarter.
?? Focuses on an assigned discipline within our technical offering (i.e. VoIP, video, security, network management, remote access, routing).
?? Assists with gathering information that may be used in scopes of work and Bills of Material as required to assist Pre-Sales (using MS Word, Project and Excel).
?? Assists with attaining quick problem resolution during implementation and/or troubleshooting of systems. (Using the prepaid agreements and manuals that NIC has collected and subscribed to).
?? Performs the scopes of work as detailed in the implementation plans assigned. (System builds, test plans, documentation, training, etc.)
?? Utilizes products correctly and to the degree required by the customers and manufacturer.
?? Files all appropriate documentation and appropriate reports as assigned.
?? Provides general support for Sr. Engineer and Management requests.
?? Provides network Engineering support as required for both internal and customer facing issues.
?? Provides general analyses on network interoperability topologies, technologies, interfaces, and protocols.
?? Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Responsibilities/Duties
?? Maintains a written list of all uncompleted tasks.
?? Completes task coded time sheet on a timely basis.
?? Responds to all customers courteously and relays any customer questions or concerns to the manager.
?? Refers to our Code of Conduct when working on site with a customer.
?? Attends required meetings for collaboration and communication efforts.
?? Adheres to all company policies, procedures, standards and safety rules.
?? Performs other duties as assigned and directed.
?? Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)
?? May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.
Experience/Education:
Bachelor's Degree (B.A) in technology from four-year college or university
?? 2-4 years of experience as a network/communication engineer in complex telecommunications applications involving all phases of telecommunications network design, implementation and analysis.
?? Equivalent combination of education/job experience
Knowledge/Skills/Abilities:
General: Ability to multi-task, prioritize, organize, solve problems, and complete tasks independently or in a team-oriented environment; ability to follow verbal and written instructions, to maintain the confidentiality of data and to accept constructive criticism.
Personal: Excellent written, oral, interpersonal communication skills and customer service orientation; ability to present ideas in business-friendly and user-friendly language; ability to effectively prioritize and execute tasks in a high-pressure environment, both personally and delegated through staff.
Communication: Ability to read, analyze and interpret prints, architectural drawings and financial reports. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate deliverables to a sales team, engineering team and customers.
Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Mathematical: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Computer: Ability to proficiently use computer software programs and related computer applications, Outlook, Excel and other Microsoft Office applications and other industry-specific technology tools used within the organization. Willingness to learn additional software applications.

Compensation is based on experience.

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