Talent Acquisition Operations Specialist

4 weeks ago

Phoenix, United States Milestone Technologies Full time
Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

The Talent Acquisition Operations Specialist will support the processes and operations of the Global TA Organization, including the managed services and staffing teams. You will ensure data quality, be able to troubleshoot system issues, manage TA programs, and will develop and generate reports, etc. This position reports to the Manager of Global Talent Acquisition Operations and Programs.

How You Will Make an Impact:

  • Have a comprehensive understanding of our Talent Acquisition tools, systems, applications, and processes
  • Be a system administrator, as well as provide support for other Talent Acquisition systems
  • Able to represent as an ATS System Administrator in business meetings
  • Manage and maintain internal TA programs
  • Assist with generating, developing, and maintaining reports for the business
  • Assist with developing and documenting department process guides
  • Will need to understand company and client background criteria and have basic knowledge of state and global laws
  • Respond to general TA inquiries and be able to direct to the right person/department if needed
  • Be able to deliver systems or process training within TA, as well as to the greater business
  • Process or renew Fixed-Term or Temporary employment contracts
  • Regularly collaborate and meet with other departments that TA may have an impact on
  • Work individually or as part of a team to complete deliverables
  • Adhoc projects as they arise

What You Will Need to Succeed:

  • Bachelor's degree or relevant professional experience
  • Minimum of three (3) years of professional experience with Talent Acquisition operations or coordination
  • Effective communication skills (both verbal and written)
  • Strong proficiency with various applicant tracking systems; a strong preference for system administrator experience with Taleo
  • Proficient skills with MS Office (Excel, Word, PowerPoint, Teams, Outlook)
  • Data and time management skills with passion for troubleshooting
  • Ability to handle multiple tasks simultaneously while paying strong attention to detail
  • Experience communicating with all levels of an organization
  • Must be able to switch gears quickly and operate in a fast-paced, changing environment
  • Driven and creative self-starter with passion to go above and beyond and takes pride in their work
  • High level of integrity and confidentiality to support the critical nature of the Global Talent Acquisition Team
Compensation

Estimated Pay Range: The estimated pay range for this position is USD $24.51/Hr. - USD $36.16/Hr. and is a Non-Exempt role.

Benefits: We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

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