Community Health Worker/Substance Use Navigation Specialist

3 weeks ago


Cleveland, United States University Hospitals Full time

This position will be based out of the Emergency Department and has a focus on Substance Use Disorder. In this position you will collaborate with all members of the health care team, patient and family (or significant others) to coordinate timely and efficient assessment, educate and support to achieve long term healthcare outcomes. Locations- Cleveland Medical Center (Main Campus), UH Elyria, UH Lake West/Tripoint Travel within community and home visits Collaborate with healthcare providers in assisting patients with education and support to improve long term healthcare outcomes. Provide intensive case management to patients and assist with access to substance use and medical care, barriers in obtaining necessary resources; both community and insurance based. Initiate and lead unbiased and trauma-informed conversations with any and all patients regarding their personal history of substance use. Provide compassionate and professional conversation and care throughout complex patient conditions including during episodes of substance use. Act as a guide in navigating transitions of care during a patient's health care journey. Providing psychosocial assessment/intervention to assist patients/families (including clinically complex) in addressing barriers to receiving appropriate healthcare. Monitoring and updating a comprehensive, complex care plan for individual patients based on identified psychosocial needs, discharge needs and overall population data. Maintaining a current working knowledge of UH network and substance use services and promoting utilization of such services. Effectively communicating and collaborating with the complex care team, and, where appropriate, patient's care providers, population health analysts, and community organizations using a multidisciplinary approach focused on improving the patients overall health and wellness. Maintaining an extensive repository of UH and community resources to assist patients with psychosocial needs and where appropriate serving as liaison to community resources and agencies. Provide follow-up and care within the community and patient home setting, as needed. Identify and begin appropriate response to potentially life threatening conditions in patients seen in community or home settings. Provide timely and professional ongoing data entry of programmatic data by identifying errors and inconsistencies of data in accordance with program guidelines. Qualifications: Education Qualifications Bachelor's Degree in Social Work or medically related field, can be offset by 3 years' experience in substance use disorder support, emergency/hospital care, or related field Experience Qualifications Field experience with focus on complex substance use disorder patients in hospital and home health environment preferred. Preferred and Experience working with Electronic Medical Record application and other computer based patient management tools preferred. Preferred Skills and Abilities Naloxone administration training. (Required within 90 days of hire) Knowledge in navigation of the healthcare system, including benefit coverage and health treatment protocols. (Preferred proficiency) Excellent verbal and written communication skills. (Required proficiency) Proven time management and organizational skills. (Required proficiency) Demonstrated excellence in customer service. (Required proficiency) Proven skills in negotiation and collaboration. (Required proficiency) Demonstrated ability to apply concepts, utilize sound judgment and work independently. (Required proficiency) Good computer skills and ability to utilize Microsoft Outlook, Excel, Word and PowerPoint. (Required proficiency) Flexible and creative work approach (Required proficiency) Licenses and Certifications Basic Life Support (BLS) Upon Hire Required License or certification in substance use, social work, community health, or medical field valued (not required) Physical Demands Standing - Frequently Walking - Frequently Sitting - Rarely Lifting - Frequently (50 lbs) Carrying - Frequently (50 lbs) Pushing - Frequently (50 lbs) Pulling - Frequently (50 lbs) Climbing - Occasionally (50 lbs) Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly



  • Cleveland, United States University Hospitals Full time

    This position will be based out of the Emergency Department and has a focus on Substance Use Disorder. In this position you will collaborate with all members of the health care team, patient and family (or significant others) to coordinate timely and efficient assessment, educate and support to achieve long term healthcare outcomes. Locations- Cleveland...


  • Cleveland, United States University Hospitals Full time

    This position will be based out of the Emergency Department and has a focus on Substance Use Disorder. In this position you will collaborate with all members of the health care team, patient and family (or significant others) to coordinate timely and efficient assessment, educate and support to achieve long term healthcare outcomes. Locations- Cleveland...


  • Cleveland, United States Medical Practices Mgmt Services Org Full time

    JOB DESCRIPTION Description Assist patients and health care needs as directed by clinician during Emergency Department visit with a focus on Substance Abuse Disorder Collaborate with healthcare providers in assisting patients with education and support to improve long term healthcare outcomes. Provide intensive case management to patients and assist...


  • Cleveland, United States Medical Practices Mgmt Services Org Full time

    JOB DESCRIPTION Description Assist patients and health care needs as directed by clinician during Emergency Department visit with a focus on Substance Abuse Disorder Collaborate with healthcare providers in assisting patients with education and support to improve long term healthcare outcomes. Provide intensive case management to patients and assist...


  • CLEVELAND, United States MetroHealth Full time

    **Location:** **METROHEALTH MEDICAL CENTER** **Biweekly Hours:** **80.00** **Shift:** **8a-430p** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient...


  • CLEVELAND, United States MetroHealth Full time

    **Location:** **METROHEALTH MEDICAL CENTER** **Biweekly Hours:** **80.00** **Shift:** **8a-430p** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient...


  • Cleveland, United States Care Alliance Health Center Full time

     Job Summary:Focuses on improving access to health care services, increasing health and screening, enhancing communication between community members and health providers, and reducing the need for emergency and specialty services. Coordinate/participate in community events,   meetings, and other agency and community activities to promote and increase the...


  • Cleveland, United States Care Alliance Health Center Full time

     Job Summary:Focuses on improving access to health care services, increasing health and screening, enhancing communication between community members and health providers, and reducing the need for emergency and specialty services. Coordinate/participate in community events,   meetings, and other agency and community activities to promote and increase the...


  • Cleveland, United States University Hospitals Health System Full time

    Description * Community health workers collaborate with healthcare providers in assisting patients with education and support to improve healthcare outcomes. * They provide intensive case management to patients and assist with access to care, barriers in obtaining necessary resources; both community and insurance based. * In addition, they will act as a...


  • Cleveland, United States University Hospitals Health System Full time

    Description * Community health workers collaborate with healthcare providers in assisting patients with education and support to improve healthcare outcomes. * They provide intensive case management to patients and assist with access to care, barriers in obtaining necessary resources; both community and insurance based. * In addition, they will act as a...


  • Cleveland, United States United Way of Greater Cleveland Full time

    Job DescriptionJob DescriptionUnited Way of Greater Cleveland is a “Flexible First” organization. “Flexible First” means that we embrace a hybrid model that allows employees to work both remotely and at our existing office. Employees will regularly work at our existing office for approximately 10 to 80 percent of their time each month based on...


  • Cleveland, United States Community Medical Services Full time

    Overview Shift: Monday- Friday 6:30a-2:00p, rotating holidays Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will help...


  • Cleveland, United States Community Medical Services Full time

    Overview Shift: Monday- Friday 6:30a-2:00p, rotating holidays Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will help...


  • Cleveland, United States Community Medical Services Full time

    Overview:Shift: Monday- Friday 6:30a-2:00p, rotating holidays Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will help...


  • Cleveland, United States Community Medical Services Full time

    Overview: Shift: Monday through Friday 6:30a - 2:00p, rotating holidays Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work...


  • Cleveland, United States Community Medical Services Full time

    Overview:Shift: Monday through Friday 6:30a - 2:00p, rotating holidaysCommunity Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will...


  • Cleveland, United States Community Medical Services Full time

    Overview: Shift: Monday- Friday 6:30a-2:00p, rotating holidays Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will help...


  • Cleveland, United States United Way of Greater Cleveland Full time

    Job DescriptionJob DescriptionUnited Way of Greater Cleveland is a “Flexible First” organization. “Flexible First” means that we embrace a hybrid model that allows employees to work both remotely and at our existing office. Employees will regularly work at our existing office for approximately 10 to 80 percent of their time each month based on...


  • Cleveland, United States Metro Health Full time

    Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 8:30 AM - 5:00 PM The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help...


  • Cleveland, United States Metro Health Full time

    Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 8:30 AM - 5:00 PM The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help...