Retail Fragrances Sales Associate, Falls
2 months ago
Job Summary:
As a Fragrance Sales Associate, you provide exceptional customer service by demonstrating and selling fragrances and related beauty items to our customer. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You will also attend product training classes and seminars and contribute to the success of the department by achieving personal sales goals.
What we can offer you:
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
What you will do:
Acknowledge customers in a friendly and helpful manner
Determine customer needs based on their preferences
Explain and demonstrate the use of fragrances through actual application
Ensure proper presentation, organization, storing, and replenishment of stock
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary
Participate in pre-selling and sales-driving events to maximize sales
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders.
Adhere to hygiene standards and asset protection control and compliance procedures
Who you are:
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
Resourceful and able to adapt quickly to changing priorities
At least 1 year of customer service or selling experience required
Physical requirements you will perform:
Prolonged periods of standing/walking around the store or department
Frequent use of computers, handheld electronic equipment and cash registers
Reaching, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 25 lbs.
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