Front Desk Supervisor

2 months ago

Orlando, United States Residence Inn Orlando Airport Full time
Residence Inn by Marriott Orlando Airport is seeking an experienced Front Desk Supervisor for their hotel. Competitive starting pay rate based on experience. Must have open availability, including holidays and weekends. Company benefits include health insurance, vision, dental, 401k, employee discounts, and much more.

Supervisory Responsibilities
Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Essential Job Functions

  • Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation.
  • Prepares work schedules in accordance with forecasted occupancy.
  • Supervises day to day activities of front desk, bell, and van drivers staff.
  • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.
  • Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork.
  • Coordinates staffing and payroll to conform with productivity and budgetary standards.
  • Prepares payroll and schedules are required; monitors actual vs. budget payroll activities.
  • Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis.
  • Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc.
  • Participates in daily Yield Management Meetings.
  • Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area.
  • Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter.
  • Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget).
  • Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required.


Experience/Education
College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

  • Front Desk Supervisor

    3 weeks ago

    Orlando, United States Rosen Hotels & Resorts Full time

    Summary: The Front Desk Supervisor at Rosen Hotels & Resorts works closely with the Front Office Manager to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Supervisor will also prepare...

  • Front Desk Supervisor

    2 weeks ago

    Orlando, Florida, United States Bluegreen Vacations Full time

    The Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately Compensation: $19.00 per hourSchedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm)Address: 12400 South International Drive, Orlando, FL 32821Be part of a team committed to creating lasting...

  • Hotel Front Desk Supervisor

    1 day ago

    Orlando, United States TPG Hotels & Resorts Full time

    As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamles Front Desk, Hotel, Supervisor, Office Manager, Office Supervisor, Guest Service

  • Front Desk Supervisor

    1 month ago

    Orlando, United States Bluegreen Vacations Full time

    Front Desk Supervisor - The Fountains Resort in Orlando, FL by Bluegreen Vacations The Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately! Compensation:$19.00 per hour Schedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm) Be part of a team...

  • Front Desk Supervisor

    4 weeks ago

    Orlando, Florida, United States AdventHealth Full time

    Front Desk Supervisor - AdventHealth Medical Group Advanced Lung Disease at OrlandoAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a...

  • Front Desk Supervisor

    4 weeks ago

    Orlando, United States AdventHealth Full time

    Front Desk Supervisor - AdventHealth Medical Group Advanced Lung Disease at Orlando All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to...

  • Front Desk Supervisor

    2 months ago

    Orlando, United States Marriott Orlando Airport Lakeside Full time $17 - $18

    We are currently seeking a new team member as a Front Desk Supervisor at Marriott Orlando Airport Lakeside. Our property, located by one of the busiest airports in the country, offers 485 guest rooms, approximately 30,000 sq ft meeting space along with resort-like amenities such as an outdoor pool, pool bar and several food and beverage outlets. The...

  • Front Desk Supervisor

    2 months ago

    Orlando, Florida, United States Embassy Suites by Hilton Orlando International Drive Convention Center Full time

    Embassy Suites by Hilton Orlando International Drive Convention Center, located on International Drive, within 10 minutes of Universal Orlando Resort and SeaWorld Orlando, is looking to welcome a Front Desk Supervisor to join the Front Office team Shift Pattern: Full availability and flexibility - AM/MID/PM shifts (Weekdays, weekends and holidays as...

  • Front Desk Supervisor

    3 months ago

    Orlando, United States Bluegreen Vacations Full time

    The Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately! Compensation: $19.00 per hourSchedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm)Address: 12400 South International Drive, Orlando, FL 32821Be part of a team committed to creating lasting...

  • Front Desk Supervisor

    1 month ago

    Orlando, United States Economos Properties Inc Full time

    General Job Description The hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...

  • Front Desk Supervisor

    2 months ago

    Orlando, United States Hilton Grand Vacations Full time

    HGV Now Offers Day One Team Member Benefits!* The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a versatile hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property...

  • Front Desk Agent/Supervisor

    1 month ago

    Orlando, United States Florida Sports and Family Health Center Full time $16 - $17

    Florida Sports and Family Health Center is looking for a full-time Front Desk Agent/Supervisor.Requirements:High school degree or equivalent.Bilingual preferred (Spanish a plus).Verifiable employment references.EHR experience preferred.Excellent customer service skills.Responsibilities:Answering phones, making/canceling/confirming...

  • Front Desk Supervisor- Flamingo

    2 months ago

    Orlando, United States Guest Services Full time

    Flamingo Adventures, located within The Everglades National Park, is now hiring for a Front Desk Supervisor for our new Lodge and Restaurant opening soon! We operate 2 large campgrounds, Eco Tents, and a full-service Marina. We have RV sites with full hookups for $25 (per person) per week and dorm style housing for $50 per week. Sorry, space is very limited....

  • Front Desk Supervisor

    2 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity:  Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Hotel Front Desk Supervisor

    2 months ago

    Orlando, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Hotel Front Desk Supervisor

    2 months ago

    Orlando, United States Doubletree by Hilton Orlando Downtown Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Supervisor

    2 months ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...

  • Front Desk Supervisor

    2 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Front Desk Supervisor

    2 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Overnight Front Desk Supervisor

    4 weeks ago

    Orlando, United States Westgate Resorts Full time

    Starting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings...