Provider Enrollment Specialist
5 days ago
No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.
General Summary
- The Provider Enrollment Specialist reports to the Director of Managed Care Contracting and Enrollment and is responsible for all aspects of the enrollment and enrollment re-validation processes for all billable medical providers who provide patient care on behalf of Phelps Health.
- Responsible for ensuring the timely enrollment of new providers and facility sites and the on-going maintenance of existing providers and facility sites with payors. This would include re-validations and maintaining terminations. Notify payors and internal contacts of practitioner practice changes, including terminations. Also, will notify payors of site notification for payors (i.e., for new sites, site terminations, and changes).
- Initiate and complete enrollment for electronic claims submission.
- Apply for or provide assistance with the application process for individual practitioner and/or facility national provider identifier (NPI) via national plan and provider enumeration system (NPPES). As well as, assistance with completed all Provider Enrollment related applications.
- Monitor and maintain the process of gathering current, accurate, and complete information for provider directories and payor databases in compliance with regulations and payor requirements. These may include, but are not limited to, supporting documentation such as a W-9, CLIA certificate, bank, IRS and CMS letters as applicable.
- Follow up with payors to obtain effective dates, status updates, and identification numbers for billing purposes. Update and maintain provider numbers and related data in both internal and external billing software and production programs.
- Perform account follow up on enrollment related denials and take the necessary action for account resolution in accordance with established federal and state regulations. Respond to internal and external inquiries regarding research issues. Review charges and claims pending report and/or claim edit work queues in EHR/EMR. May work EHR/EMR follow-up work queues to resolve enrollment-related issues.
- Complete work within a timely manner to assure compliance with departmental and compliance standards as well as payor time limits. Complete all "add-on" projects as assigned by Director.
- High School diploma or equivalent required. Associates degree in Accounting, Business, Healthcare Administration preferred.
- Two to three years of experience in medical business office environment required.
- Extensive knowledge of Microsoft Word, Excel, and Outlook.
- Excellent verbal and written communication skills required.
- Self-motivated, independent worker with strong time management skills and attention to detail required.
- Previous provider enrollment, credentialing or insurance billing experience preferred.
- None required.
- Considerable mental concentration required with up to eight hours per day of computer work. Lifting up to 35 lbs., turning activities and extended sitting required.
- General office setting.
At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself Apply now to join us on our mission in health care.
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