Travel Support Center Specialist

1 week ago

Lexington, United States Corpay Full time
What We Need

Corpay is currently looking to hire a Travel Support Center Specialist within our Corporate Lodging Consultants division. This position falls under our lodging line of business and is located in Lexington, Kentucky. In this role, you will manage customer reservation requests via inbound and/or outbound calls including new requests, modifications of existing requests, and check-in support. The Travel Support Center Specialist is also responsible for accurately entering information into our reservation system to ensure requests are input correctly to meet client needs. The Travel Support Center Specialist is expected to troubleshoot and resolve a variety of issues over the phone while working at a quick pace and inputting correct data. You will report directly to the call center supervisor and regularly collaborate with team leads.

How We Work

As a Travel Support Center Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:
  • Assigned workspace in Lexington, Kentucky office.
  • Formal, hands-on training (2-week paid training - onsite)
Role Responsibilities

The responsibilities of the role will include:
  • Making outbound and taking inbound calls within department KPI goals
  • Completing reservations within expected department KPI goals
  • Entering reservation details accurately into the system
  • Utilizing problem-solving skills over the phone to assist hotels and clients with issues
  • Communicating issues effectively and professionally with all CLC Clients and Departments
  • Utilizing proper grammar and appropriate speech to note client needs and issues
  • Completing assigned duties on time
  • Performing other duties as needed or assigned
Qualifications & Skills
  • High School Diploma or GED
  • 6 months or more of call center experience preferred
  • 1 year of customer service experience
  • Problem-solving skills
  • Excellent written and oral communication skills
  • Proficient communication that includes telephone, verbal, and written skills.
  • Demonstrated ability to work in a team environment
  • Demonstrated knowledge of the Internet and Microsoft Word, Excel, and Outlook programs
  • Ability to navigate through systems
  • Ability to work in fast-paced, changing environments
  • Demonstrates a high degree of initiative, responsibility, punctuality, persistence and ownership
Benefits & Perks
  • Up to $6,000 Referral Incentive
  • Medical, Dental & Vision benefits are available the 1st month after the hire.
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

#LI-DNP
#INDOPS

Other details
  • Job Family Service
  • Job Function EMPLOYEE_NONSALES
  • Pay Type Hourly
  • Employment Indicator Employee
  • Min Hiring Rate $27,040.00
  • Max Hiring Rate $27,040.00
  • Travel Required No
  • Required Education High School
  • Job Start Date Monday, January 13, 2025


Apply Now

  • Business Center Support Specialist

    3 weeks ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job Summary: We are seeking a highly organized and detail-oriented student worker to join our team at the University of Kentucky's College of Arts & Sciences Business Center. As a Business Center Support Specialist, you will play a critical role in supporting the business needs of various departments and programs across the college.Salary: Our compensation...

  • Guitar Center Technician: Instrument Specialist

    3 weeks ago

    Lexington, Kentucky, United States Guitar Center Full time

    Guitar Center seeks a skilled Instrument Specialist to join our team. In this role, you will provide top-notch maintenance and repair services for customer-owned instruments while ensuring a positive experience for all customers.Company OverviewGuitar Center is dedicated to fostering creativity and music in our communities. We strive to develop lifelong...

  • Travel Nurse Operating Room Specialist

    2 weeks ago

    Lexington, Kentucky, United States Healthcare Support Full time

    Job Title: Travel Nurse Operating Room SpecialistAbout the Role:We are seeking an experienced Registered Nurse to join our team as a Travel Nurse in the Operating Room department. As a Travel Nurse with Healthcare Support, you will have the opportunity to work in various healthcare settings across the country, gaining valuable experience and skills while...

  • Instrument Technician Specialist

    2 weeks ago

    Lexington, North Carolina, United States Guitar Center Full time

    At Guitar Center, we are passionate about empowering musicians to create their unique sound. As an Instrument Technician Specialist, you will be part of a dynamic team that provides top-notch repair services for customer-owned instruments and maintains store inventory.About the RoleWe are seeking a skilled professional with a deep understanding of guitar...

  • Guitar Center Instrument Specialist

    2 weeks ago

    Lexington, Kentucky, United States Guitar Center Full time

    Job SummaryWe are seeking an experienced Guitar Center Instrument Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring the maintenance and repair of customer-owned instruments.About Guitar CenterGuitar Center embodies the world of creativity and music by encouraging staff to find their own...

  • Instrument Maintenance Specialist

    3 weeks ago

    Lexington, Kentucky, United States Guitar Center Full time

    Job SummaryWe are seeking a skilled Instrument Maintenance Specialist to join our team at Guitar Center. As a key member of our repair services team, you will be responsible for providing exceptional customer service while maintaining and repairing customer-owned instruments.

  • Clinical Support Specialist

    2 weeks ago

    Lexington, Virginia, United States Rockbridge Area Health Center Full time

    Job OverviewRockbridge Area Health Center (RAHC) is a community-based healthcare facility dedicated to delivering high-quality and affordable services. As a Federally Qualified Health Center, we prioritize patient care regardless of their financial situation.About the RoleThis position involves working closely with licensed medical staff to ensure efficient...

  • Travel Nurse ICU Specialist

    2 weeks ago

    Lexington, Kentucky, United States Travel Nurses, Inc. Full time

    We are seeking a skilled Travel Nurse ICU Specialist to join our team at Travel Nurses, Inc.About the JobThis 11-week travel nursing assignment is located in Lexington, Kentucky, and offers a unique opportunity to work in a fast-paced ICU environment. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care and...

  • Travel Home Health RN

    3 weeks ago

    Lexington, United States HealthCare Support Full time

    Travel Home Health RN HealthCare Support is actively seeking a Travel Home Health RN for a 13-week contract located in Anywhere, Kentucky. Benefits of this Travel Home Health RN with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources...

  • Call Center Specialist

    5 months ago

    Lexington, United States The LaSalle Group Full time

    Are you interested in working with a company that is fun, cares about professional growth and has great benefits and incentives? Look no further! LaSalle Network is currently working with a leading global corporate payments company. They are looking for Call Center Specialists for their Lexington, KY office. The ideal candidate will have 1-2 years or more of...

  • Guitar Center Instrument Specialist

    3 weeks ago

    Lexington, North Carolina, United States Guitar Center Full time

    Company Overview: At Guitar Center, we empower musicians to find their unique sound. Our mission is to develop and nurture lifelong passion for music by creating inclusive environments that put customers first.Job Description: As a Repair Technician at Guitar Center, you will provide exceptional maintenance and repair services on customer-owned instruments....

  • Guitar Center Instrument Repair Specialist

    2 weeks ago

    Lexington, Kentucky, United States Guitar Center Full time

    Job OverviewGuitar Center is seeking an experienced Instrument Repair Specialist to join our team. As a key member of our repair team, you will be responsible for providing exceptional repair services to customers, ensuring their instruments are returned in excellent condition.About the RoleWe offer a competitive hourly rate ranging from $16.00 to $24.00,...

  • Guitar Instrument Specialist

    3 weeks ago

    Lexington, North Carolina, United States Guitar Center Full time

    Guitar Instrument SpecialistAt Guitar Center, we're dedicated to creating an inclusive environment that fosters creativity and music appreciation. As a Guitar Instrument Specialist, you will be responsible for providing maintenance and repair services on customer-owned instruments while ensuring a positive customer experience.About the Role:This is a unique...

  • Guitar Center Instrument Specialist

    6 days ago

    Lexington, Kentucky, United States Guitar Center Full time

    Job Summary: We are seeking a skilled Guitar Technician to join our team at Guitar Center. As a key member of our store staff, you will provide top-notch instrument maintenance and repair services to customers while assisting in the upkeep of our inventory.About Us: At Guitar Center, we're dedicated to fostering a culture that celebrates creativity and...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Lexington, Kentucky, United States Travel Nurses, Inc. Full time

    At Travel Nurses, Inc., we are seeking a skilled MRI Technologist to join our team as a travel specialist. This is an excellent opportunity for professionals looking to expand their experience and skills in a dynamic healthcare environment.

  • Guitar Instrument Specialist

    3 weeks ago

    Lexington, North Carolina, United States Guitar Center Full time

    Guitar Center Job OverviewWe are currently seeking a skilled Guitar Instrument Specialist to join our team. As a Guitar Instrument Specialist, you will be responsible for providing maintenance and repair services on customer-owned instruments and assisting in the maintenance of store inventory.Estimated Salary: $45,000 - $60,000 per yearAbout Guitar...

  • Philanthropy Support Specialist

    3 days ago

    Lexington, Kentucky, United States Shriners Children's Full time

    Job Overview:Shriners Children's is a leading pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Philanthropy Support Specialist at our Lexington, KY facility.About the Position:The Philanthropy Support Specialist works closely with the development team to support...

  • Guitar Craft Specialist

    2 weeks ago

    Lexington, Kentucky, United States Guitar Center Full time

    Guitar Center is a leading music retailer that embodies the world of creativity and music. We foster a creative and inclusive environment for music creation by encouraging staff to find their own individual sound.Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to...

  • Community Mental Health Support Specialist

    2 weeks ago

    Lexington, Kentucky, United States The Recovery Center of Kentucky Full time

    The Recovery Center of Kentucky is seeking a Community Mental Health Support Specialist to join our team. This role is a Fee for Service position with an hourly rate of $16.00.Job SummaryThe Mental Health Community Support Worker provides essential support and services to individuals experiencing mental health challenges. This role focuses on enhancing the...

  • Travel Cath Lab Technologist Specialist

    3 weeks ago

    Lexington, Kentucky, United States Travel Nurses, Inc. Full time

    Job Title: Travel Cath Lab Technologist SpecialistAbout the JobWe are seeking a skilled and experienced Cath Lab Technologist to join our team at Travel Nurses, Inc. as a travel nurse in Lexington, Kentucky.Estimated Salary Range:$62-$80 per hour (based on 10-hour shifts and 40 hours per week)Job DescriptionThis is an exciting opportunity for a Cardiac Cath...