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Pest Control Technician

2 months ago


Grand Rapids, United States McCloud Services Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period

For more information about our benefits, see below

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Creepy crawlies and contented customers. Intrigued?
You might be just who we're looking for.

Busting bugs has its benefits. Company-provided truck, gas, and phone. Benefits including a 401(k) with a company match. But it's more than that. It's serving with a smile. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.

Back to you. Are you a hard worker? Can you follow direction, adapt to change, and solve problems? Are you organized, friendly, and motivated to succeed? That's a great place to start.

As a Pest Control Technician, here's what you can expect

  • You won't be tied to a desk. You'll be out and about - mobile, independent, and growing your career with a clear view of next steps. You'll be the face of McCloud Services to your local community (with the backing of a national brand), and your clients will count on you to protect their businesses, their homes, and their families.
  • When you first join McCloud Services, you'll spend a few months in training. Once you've got that and some state required licenses and certificates under your belt, you'll take the lead with your own customers.
  • You'll get rewarded with competitive pay and robust benefits to cover you and your family. As a teammate, you will be eligible for a 401(k) with company match, company-paid life insurance, tuition reimbursement, and a generous student loan repayment program. You put in the work, and you'll reap the rewards.
  • You'll be part of a community - bonus points if you're already a leader in yours. Our bonds are strong at McCloud Services and the relationships we develop in the communities we serve are unparalleled. Our teammates give back through volunteering, donations, scholarships, and more.
  • You'll be onboarded and trained by the best of 'em. You'll get paid to get licensed, something you'll have for a lifetime. You'll know how to bust bugs at home, too.
What your days will look like
  • Roll up your sleeves and get ready to learn how we take care of customers. You'll become an expert in applying our company products so they're safe and effective.
  • Are you a good driver? As a technician, your office is the cab of your McCloud Services truck. You'll use it on calls and take it home, too. Same goes for your McCloud Services phone. We trust our technicians.
  • You'll be responsible for building relationships with customers, scheduling and confirming their appointments, helping with sales to current customers, and expanding our product to new customers.
  • Does technology scare you? That's okay. We provide training and support to ensure you're comfortable using state-of-the-art tools. You'll also need to have strong communication skills so that you can email, text, call, talk, and write effectively. Oh, and sometimes there's paperwork.
  • There's an opportunity to grow into a role you're passionate about and fits your skillset - whether that's management, a move to sales, or another opportunity at McCloud Services.
Some non-negotiables

There are some things you'll just need to have or know to join McCloud Services as a Pest Control Technician.
  • High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings.
  • Some basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You'll need to be able to follow instructions for mixing on product labels.
  • With the help of McCloud Services (and with the company footing the bill), you'll need to maintain the licenses/certificates as required by federal, state, and/or local regulations. And you'll need a valid driver's license.
Straight talk about the physical demands of our work

We're not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here's what we mean:
  • You've got to be able to move up to 10 lbs. regularly and 11-20 lbs. frequently, whether that's lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • You'll move around a lot - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You'll go up and down stairs, ladders, scaffolding, ramps, and poles. And you'll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You'll definitely get your steps in.)
  • You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean.
  • The vision to perform detail-oriented activities at distances close to the eyes or within arm's reach.
  • Sometimes you'll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you'll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live).
Work conditions

Pests don't always live in nice places - and that's where we do our work. But don't worry - we'll prepare you with all you need to do the work as safely and as comfortably as possible.
  • You'll need to be able to work both inside and outside in your local climate in company-provided weather gear.
  • You'll sometimes be working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we'll train you how to handle all of these conditions safely.
  • This is kind of a no-brainer - you'll be around animals and insects.
  • And you'll have to be okay with working in tight, confined spaces, narrow aisles, or passageways - like you might find in crawl spaces. We work where the critters live.
To join McCloud Services, you'll need to meet state and federal regulations and company safety requirements.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

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