Lead Employee Relations Investigator

1 month ago

Fort Lauderdale, United States VetJobs Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

As an Employee Relations Investigator at UKG, you will be responsible for conducting prompt, thorough, and fair investigations comprising of background research, investigative interviews, and debrief meetings in partnership with Legal, HR, and the business. Although you will primarily conduct investigations in your assigned region, you will also be expected to support investigations cross-regionally. Success in this role will require working effectively across geographical and cultural boundaries and discerning systemic issues revealed during the investigative process. Our Employee Relations Investigators demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of summaries and conclusions so that long-term solutions can be developed and applied. As an Employment Investigator, you will also serve as a Subject Matter Expert (SME) for Employee Relations within your assigned region(s), providing advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle complex conflict resolution, terminations, employee/customer complaints, and policy administration, as needed. You will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

Employment Investigator Responsibilities:
•Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings, across UKG office locations within the United States.
•Partner closely with global cross-functional partners within Legal, Human Resources, Workplace Services, Global Security, Internal Audit, and business units.
•Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, conflict of interest, and other inappropriate behavior.
•Ability to discern systemic issues and utilize data to help develop long-term solutions.
•Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations.
•Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.
•Provide advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle performance complex conflict resolution, terminations, employee/customer complaints, and policy administration.

Additional Qualifications/Responsibilities

Qualifications
Minimum Qualifications:
•5+ years of experience investigating and advising on employment-related matters.
•Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.
•Experience working independently, acting on priorities and exercising proven judgment.
•Demonstrate collaborative relationship management skills in a highly cross-functional environment.
•Experience documenting investigation findings and recommendations.
•Experience presenting findings and recommendations to leadership or those with dissenting opinions.
•Problem-solving, analytical, critical thinking skills and high degree of working with data.
•Flexible and adaptable to rapidly changing environment.
•Experience protecting confidential information demonstrating profound professionalism in keeping sensitive business and personnel matters private.
•An innate ability to comprehend legal principles and concepts.

Preferred Qualifications:
•Juris Doctorate or advanced degree in relevant field
•Experience identifying relevant legal issues
•Project management experience both at a strategic and tactical level
•Formal training and/or Certification in Investigations
•Experience in conducting facilitation and/or mediations
•Experience practicing labor and employment law
•Experience with conducting workplace investigations in assigned region to which you are applying.

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