Branch Manager II

2 weeks ago

Altamonte Springs, United States Publix Employees Federal Credit Union Full time

Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.

PEFCU Benefits/Perks:

  • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage
  • Generous Paid Time Off program (approximately 4 weeks a year)
  • 11 paid holidays per year
  • 401(k) retirement plan and profit sharing
  • Pay for performance incentive programs
  • Time off for giving back to your community
  • Tuition reimbursement
  • And much, much more
We are committed to improvement, driven by feedback, and focused on organizational growth.We expect and demonstrate our values (Caring, Inclusive, Transparent, Innovative, and Accountable) every day, creating an environment where all associates can add value and feel valued.

Find your value here as a...

Branch Manager

The key purpose of this position is to lead a team of associates in providing exceptional member service while meeting the strategic objectives of the credit union. This includes the oversight of day-to-day operations, sales and service initiatives, business development activities, and associate development.

What you will do...
  • Ensure exceptional service delivery by holding associates accountable for attracting, retaining, and strengthening member relationships by offering products and services that best align with the members' needs.
  • Effectively hire and manage branch staff, with a strong focus on the growth and development of associates through consistent and positive coaching.
  • Track and measure team performance to ensure the corporate, branch, and individual goals and expectations are achieved.
  • Oversight and management of all day-to-day branch operations to include regulatory compliance.
  • Identify and implement processes to improve business functions to enhance the member and associate experience.
  • Responsible for business development activities to strengthen our relationship with Publix and the communities we serve.
  • Effectively use available resources to maintain operational equipment and address facility issues as they arise.
What you need...
  • Ability and willingness to quickly adjust to new situations, circumstances and environments.
  • Ability to make decisions in the best interest of the member and organization based on research, collaboration, and previous experience.
  • Ability to manage the people, process and technology needed to adapt to change.
  • Effectively prioritize tasks, set realistic goals, and minimize distractions to produce reliable and efficient results
  • Skilled negotiator with the ability to persuade and influence desired outcomes
  • Ability to consistently focus on existing processes to improve accuracy, efficiency, and reliability.
  • Ability to break down difficult scenarios into manageable components and use critical decision-making and creativity to resolve.
  • Ability to create and deliver compelling presentations to effectively communicate information and ideas
  • 5-7 years of relevant experience
  • 2 years of leadership experience
  • Bachelor's Degree or equivalent experience
What's in it for you...
  • Competitive pay
  • Pay for performance incentive program
  • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage
  • Stellar benefits/perks
  • Work/life balance


Apply now

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