Senior Technical Support Engineer

4 weeks ago


Raleigh, United States Mirantis Full time

Job Description Work with customers and the Support Team to assist in resolution of complex customer issues. Work ticket queue (SFDC) to help maintain contracted SLA’s and delight customers Troubleshooting MKE and MSR components Troubleshooting Container Cloud components Bug reporting and project follow up Learn the Mirantis Container Cloud technologies and customer deployment environments Create best-in-class help content and proactively review and update our knowledge management system Work with your team to identify and utilize troubleshooting techniques to resolve advanced issues spanning all layers of the technology stack Engage with the engineering team to resolve technical issues Identify and recommend process improvements to deliver the highest level of customer satisfaction Maintain and track detailed records for all customer interactions in our internal ticketing system Have fun



  • Raleigh, North Carolina, United States Mirantis Full time

    Company DescriptionMirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the...

  • Technical Recruiter

    2 days ago


    Raleigh, United States Technical Source Full time

    Technical Source is a growing technical staffing and consulting firm looking for a money-motivated, customer-service oriented Technical Recruiter to join our team. As an Technical Recruiter with Technical Source you will be directly responsible for supporting pharmaceutical and biotech engineering operations in the Triangle. Technical Source offers the...

  • Technical Recruiter

    2 days ago


    Raleigh, United States Technical Source Full time

    Technical Source is a growing technical staffing and consulting firm looking for a money-motivated, customer-service oriented Technical Recruiter to join our team. As an Technical Recruiter with Technical Source you will be directly responsible for supporting pharmaceutical and biotech engineering operations in the Triangle. Technical Source offers the...

  • Technical Recruiter

    3 days ago


    Raleigh, United States Technical Source Full time

    Technical Source is a growing technical staffing and consulting firm looking for a money-motivated, customer-service oriented Technical Recruiter to join our team. As an Technical Recruiter with Technical Source you will be directly responsible for supporting pharmaceutical and biotech engineering operations in the Triangle. Technical Source offers the...

  • Technical Recruiter

    7 hours ago


    Raleigh, United States Technical Source Full time

    Technical Source is a growing technical staffing and consulting firm looking for a money-motivated, customer-service oriented Technical Recruiter to join our team. As an Technical Recruiter with Technical Source you will be directly responsible for supporting pharmaceutical and biotech engineering operations in the Triangle. Technical Source offers the...


  • Raleigh, United States Mirantis Full time

    Job Description Work with customers and the Support Team to assist in resolution of complex customer issues. Work ticket queue (SFDC) to help maintain contracted SLA’s and delight customers Troubleshooting MKE and MSR components Troubleshooting Container Cloud components Bug reporting and project follow up Learn the Mirantis Container Cloud...


  • Raleigh, United States Insight Technical Advisors Full time

    Job DescriptionJob DescriptionField Technician Career DescriptionInsight Technical Advisors is a rapidly growing IT/MSP provider serving the Triangle’s small business community. We are passionate about building relationships with our clients by providing outstanding customer care, communication and service levels. We seek a field technician that shares our...


  • Raleigh, United States Mirantis Full time

    Job DescriptionJob DescriptionCompany DescriptionMirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge....


  • Raleigh, United States Mirantis Full time

    Company DescriptionMirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere - from public to hybrid cloud and to the edge. Mirantis serves many of the...


  • Raleigh, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: Technical Specialist- Senior (REMOTE)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The primary purpose of the Principal Network Architect role is to provide strategic and technical leadership, design, direction, oversight, and guidance for client. This role will report directly to the Senior Director of...


  • Raleigh, United States Technical Source Full time

    Technical Source is currently in search of an Automation Engineer for an engineering firm that services the Pharmaceutical/Biotech industry. This will be a 6-month Contract-to-Hire role that requires on-site work in the Raleigh-Durham-Chapel Hill area. Responsibilities of the Automation Engineer include: Manage and Execute Change Controls for Automated...


  • Raleigh, United States GRAIL, Inc. Full time

    GRAIL is seeking a Sr. Engineer in Technical Operations in our Menlo Park facility. The ideal candidate is a team player with hands-on experience developing and implementing validation plans for laboratory and/or manufacturing equipment and a willingness to lead and teach others. The candidate will be encouraged to think outside of the box to creatively...


  • Raleigh, United States Technical Source Full time

    Overview: Plans and conducts work requiring judgment regarding the independent evaluation, selection and substantial adaptation and modification of standard techniques, procedures, and criteria. Responsibilities: • Develop and evaluate system concepts and options to determine best design and engineering solution for each project based upon project...


  • Raleigh, United States Scope Technical Full time

    Scope Technical is seeking a dynamic Sr. Electrical Engineer for our client in Raleigh, NC. This is a permanent, direct-hire position. Responsibilities Support the company with the design of complex electrical systems. Lead the preparation of 3- and 2-dimensional construction documents using Revit. Prepare documents, calculations, and energy modeling studies...


  • Raleigh, United States CDM Smith Full time

    With high-level goals provided, leads teams to create water and wastewater treatment facilities, water and sewer systems, pipelines, pump stations, remediation sites, solid waste facilities, etc. engineering designs of moderate to high complexity to Environmental Engineer, Engineer, Environmental, Senior, Project Management, Technical


  • Raleigh, United States Red Zone Resources Inc. Full time

    Job DescriptionJob Description***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day for training.** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis.The Technical...


  • Raleigh, North Carolina, United States GRAIL, LLC Full time

    GRAIL is seeking a Sr. Engineer in Technical Operations in our Menlo Park facility. The ideal candidate is a team player with hands-on experience developing and implementing validation plans for laboratory and/or manufacturing equipment and a willingness to lead and teach others. The candidate will be encouraged to think outside of the box to creatively...


  • Raleigh, United States GRAIL, LLC Full time

    GRAIL is seeking a Sr. Engineer in Technical Operations in our Menlo Park facility. The ideal candidate is a team player with hands-on experience developing and implementing validation plans for laboratory and/or manufacturing equipment and a willingness to lead and teach others. The candidate will be encouraged to think outside of the box to creatively...


  • Raleigh, United States Tech USA Full time

    Job Description Job Description Some key duties and responsibilities include: Responsible for complete design by discipline for projects of all sizes Makes major design recommendations and design decisions with little input from senior staff Plans design work by discipline for all project sizes and assigns duties to staff working on projects Reviews...


  • Raleigh, United States Insight Global Full time

    Position Summary: One of Insight Global's major clients are looking for a senior-level electrical engineer to join their team in Raleigh, NC. The main responsibility of chosen candidates will be the design of electrical building systems for primarily commercial and light industrial facilities. In addition, daily responsibilities will include: * Support the...