Patient Services Manager 2

3 weeks ago


Minneapolis, United States Sodexo Group Full time

Unit Description Grow your career and develop a team that shares your desire to make a difference

Sodexo is seeking a Patient Services Manager 2 at Abbott Northwestern Hospital located in Minneapolis, MN. This position offers great work-life balance working a typical closing shift from 12-9 pm

Perks include:

Comprehensive benefits that start day 1 of hire

3 weeks paid vacation your first year

Tuition reimbursement and growth opportunities

The successful candidate will:

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;

oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;

perform tray assessments to ensure food quality and presentation and tray accuracy;

exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or

perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;

passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;

knowledge of nutrition and specialized diets;

experience with oversight of diet offices; and/or

strong management skills, preferably in healthcare.

Learn more about Abbott Northwestern Hospital HERE

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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