Patient Care Coordinator

4 weeks ago


Idaho Falls, United States Ascend Mental Health Center Full time

Position: Patient Care Coordinator - Reception Location: Ascend Mental Health Center 2001 S. Woodruff Ave. Suite 9A, Idaho Falls, ID 83404Employment Type: Full-timeResponsibilities:Front Desk Operations:Greet and welcome clients and visitors in a friendly and professional manner.Answer phone calls, screen and direct them appropriately.Manage incoming communications and correspondence.Appointment Scheduling:Schedule and confirm appointments for patients.Coordinate with providers and medical staff to ensure efficient patient care.Administrative Support:Maintain client records and ensure accuracy of information.Assist with billing and insurance verification processes.Handle basic administrative tasks such as filing, data entry, and scanning documents.Patient Support:Provide information about our services and answer inquiries from patients.Assist clients with completing necessary forms and paperwork.Team Collaboration:Collaborate with Ascend providers, medical staff, and other team members to provide excellent patient care and support.Qualifications:Experience as a receptionist or in a similar role Excellent communication and interpersonal skillsStrong organizational skills and attention to detailProficiency in Google Workspace (Docs, Sheets, Drive etc..)Ability to multitask and prioritize tasks effectivelyKnowledge of medical terminology and experience in a mental health setting is a plusBenefits:Competitive compensation based on experience.Opportunity to make a meaningful impact within the community. Training and professional development opportunities.Join Our Team: Become part of a supportive and dedicated team committed to making a difference in mental health care. At Ascend Mental Health Center, we value compassion, professionalism, and excellence in everything we do.


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