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Technical Services Consultant
2 weeks ago
Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)
Job Location:
DC Metro Area
Type:
Fulltime, Mon-Fri
Number of Openings:
1
Start Date:
Contingent
The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization's success.
Primary Roles and Responsibilities:
Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
Consult with end users and manage back-end systems.
Plan, execute and deploy computer, server and cloud solutions.
Implement network and printer reconfigurations.
Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support.
Job Requirements and Qualifications:
Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
Install, configure and troubleshoot Microsoft Windows 11
Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
Hands-on experience with ISP/router/firewall management
Thorough knowledge of Ethernet network environments, Active Directory user and group management
Ability to troubleshoot computer and peripheral hardware issues
Microsoft certifications preferred, specifically Azure, Intune and Power BI
Experience with ConnectWise Manage and RMM preferred
Cisco, Apple, VMware, CompTIA certifications a plus
NIST 800-171/CMMC experience preferred
AWS certification preferred
Excellent customer service skills and strong interpersonal communications skills
Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.
About MainSpring:
MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian's 50 Great Places to Work and countless awards for employee programs, growth and innovation.
Medical, Dental and Vision coverage for employee and family
401k + company matched contributions 4% match on 5% contribution - Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year - no vesting period
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
Health Reimbursement Account (HRA) w/ medical coverage
7 Paid Holidays + 1 Floating Holiday
Paid Time Off (PTO)
Bonus plans
Tuition Reimbursement Program
Employee Assistance Program
Employee Referral Program
Dynamic Recognition and Rewards
Work with Industry-Leading Talent
Promotion and Advancement Tracks
Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.
Like our clients, people tend to stay at MainSpring. If you think you're a match, let's connect.
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