Client Service Associate

7 days ago


Schiller Park, United States BCI - Brokerage Consultants Inc Full time

Client Service Associate | Chicago, IL Chicago RIA seeks highly organized Client Service Associate to enhance the client experience by servicing clients and providing operational/administrative support to Financial Advisors. Responsibilities: Provide operational/organizational support; enter client data; create/distribute reports; prepare materials for client meetings using client management systems Process monetary transactions; prepare client forms using custodian platforms (Schwab/TD Ameritrade/Raymond James/RBC) Explain documentation/registration requirements to clients/advisors; prepare transaction documents; collect signatures using e-signature systems Monitor alerts/action items from custodians; proactively reach out to advisors for time-sensitive resolution Build relationships with advisors/staff by explaining operational processes/procedures and teaching systems requirements/techniques Assume ownership of inquiries/transactions/client service issues on behalf of advisor; provide follow-through/updates until completion Collaborate with internal operations teams to research complex issues/assist with projects Provide administrative support to management team as needed Requirements: Bachelors' degree; FINRA 65 or 66 license must be obtained upon hire if not currently held 3 years of experience working with a financial advisory firm Highly proficient in Microsoft Suite, DocuSign, Adobe; experience with CRM / custodian systems (Redtail, HubSpot, Orion, Schwab, TDA, Raymond James, etc.) Superior problem-solving skills; ability to learn/understand/apply new information quickly; ability to communicate complex information clearly/simply; strong prioritization/time-management skills; intuitive thinker with ability to piece together multiple concepts to resolve complex problems; highly refined organizational skills with ability to change priorities based on situation The target base salary is $80-85k performance-based bonus (paid Q1 for previous years' performance). This figure can vary depending on factors such as skillset and experience level.



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