Benefit Administrator

3 weeks ago

Louisville, United States Commonwealth Pain and Spine Full time
Position Job Title: Benefit Administrator

Reports to: Executive Director, People Resource Center (dotted line to Finance)

FLSA Classification: Full-Time, Salary, Hybrid

Commonwealth Pain and Spine (CP&S) is one of the fastest-growing, progressive, comprehensive pain management groups in Kentucky and Southern Indiana. Our team of friendly physicians are all board-certified in pain medicine and anesthesiology and take the time to educate our staff. Our facilities are brand new with the latest technology. We have a team/family-oriented culture with great hours, competitive pay, benefits, and open interaction between our staff and management.

The Benefit Administrator works in concert with the Finance team and all Employees to ensure the accuracy of all benefit elections and coverage.

This role is responsible for the review and examination of the organization's online benefit admin system, payroll reports, and employment status changes. Ensures data is accurately processed and maintained according to organization rules and applicable regulations.

Responsibilities:
  • Works closely with all Employees to verify accurate calculation of benefit deductions, tax withholding, and other applicable benefit related deductions.
  • Reviews the bi-weekly, and off-cycle pre-process payroll registers and reports for accuracy.
  • Reviews and verifies all benefit-related invoices prior to payment and funding.
  • Reconciles benefit withholdings per the payroll registers to withholding liability accounts per general ledger, as well as cash inflow/outflow per bank.
  • Resolve errors and respond to all inquiries.
  • Implements quality controls to ensure the integrity of the organization's benefit administration including dual-control procedures.
  • Ensures all benefit issues are escalated and resolved promptly.
  • Helps identify and resolve system issues and recommends solutions.
  • Develops, maintains, and utilizes checklists and standard operating procedures.
  • Maintains up-to-date knowledge of city, state, local, and federal legislation affecting the organization's benefit selections.
  • Exhibits excellent customer service and a positive attitude when resolving benefit administration inquiries.
  • Works under minimal supervision.
  • Promotes employee confidence by protecting payroll operations and benefit administration and maintaining confidentiality of all payroll and benefit information.
  • Assists in special projects as assigned.
  • Contributes to team efforts.
  • Builds relationships with teammates and contributes to the success of the department.
  • Regular, predictable attendance as employee will be considered hybrid and will travel to the corporate office at least three (3) days per week.
  • This list of essential functions is non-exhaustive and may be supplemented, as necessary.
Other Responsibilities
  • Hold yourself and your teammates accountable.
  • Accept feedback and provide constructive feedback to others.
  • Invest in others.
  • Seek opportunities to understand the core business functions.
  • Add value by working beyond your job description.
  • Think creatively and offer solutions.
  • Build professional relationships throughout the organization.
  • Model positive interactions and respect for teammates.
  • Be humble, ask for help and offer help.
  • Create exceptional customer service experiences for internal and external customers.
  • Represent the organization professionally.
  • Be proactive and anticipate needs.
Job Specifications
  • Physical demands: Normal vision (with or without correction); Speaking; Sitting.
  • Mental demands: Prolonged concentration; Ability to work under time pressure; Analytical reasoning; Ability to problem solve and conduct research.
  • Environmental factors: Standard office lighting, temperature, and noise.
  • Equipment: Computer; Calculator
Requirements
  • Three to seven years progressive experience in benefit administration is required.
  • Progressive experience in multi-state benefit administration preferred.
  • Demonstrated and progressive experience with 401(k) audits and plan compliance is required.
  • Proficient with MS Word, Excel, PowerPoint, Outlook.
  • Experience with Paylocity and Selerix is preferred.
  • Excellent communication skills (oral, written, and listening).
  • Strong interpersonal and customer service skills.
  • Must be a self-starter and possess good organizational skills.
  • Comfortable working in a fast-paced, high-energy environment.
  • Strong time management skills.
  • Ability to maintain confidentiality of payroll and benefit information.
  • Interest in problem-solving and research.
Education:
  • Bachelor's degree and/ or equivalent combination of training and experience is required.

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