Retail Personal Banker Associate I

4 weeks ago

Lexington, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.
Retail Personal Banker Associate I LOCATION -- Lexington, Kentucky 40507

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Float Personal Banker Associate I- Lexington, KY

    2 months ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker Associate II

    3 weeks ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Personal Banker Associate II

    4 weeks ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Personal Banker Associate II

    6 days ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Retail Personal Banker II

    1 month ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective...

  • Retail Personal Banker II

    4 weeks ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective...

  • Universal Banker I

    2 months ago

    Lexington, United States Bank of the Bluegrass and Trust Co Full time

    Our Universal Bankers are the face of the bank. We value what's right for our clients in everything we do. Our Universal Banker warmly welcomes clients, efficiently and accurately processes requests while building a trust that allows our clients to know we are capable of assisting with all financial needs. We educate our clients on our innovative services...

  • Retail Merchandiser

    4 weeks ago

    Lexington, United States Neptune Retail Solutions Full time

    Job DescriptionJob DescriptionSalary: $15.00/ hrAre you an energetic self-starter? Are you interested in making your own schedule? Neptune Retail Solutions has immediate availability for a Part-time Retail Merchandiser who will specialize in the installation and maintenance of the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart...

  • Retail Associate

    2 months ago

    Lexington, United States Thekyshop Full time

    **Retail Associate APPLY NOW** Lexington, Kentucky Retail 12 - 15 usd / hour Shop Local Kentucky is seeking full and part time retail associates for our Lexington, Kentucky retail store. Retail Sales Associate Job Responsibilities: * Serves customers by helping them select products. * Drives sales through engagement of customers, suggestive selling, and...

  • Personal Banker

    1 month ago

    Lexington, United States City National Bank of WV Full time

    Job DescriptionJob Description Equal Opportunity EmployerSummary DescriptionProvides excellent customer service, ensuring that all customer needs are met. Responsible for actively promoting, selling, cross-selling and referring the bank’s products and services to prospective and existing customers. Opens and maintains all types of customer product accounts...

  • Retail Sales Associate

    2 months ago

    Lexington, United States Dan's Discount Jewelry & Pawn Full time

    Description Position at Dan's Discount Jewelry & Pawn We are currently looking for the right Full-Time Retail Sales Associate to join our Team! Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS? Our Retail Sales Associate working hours provide a real work-life balance! Our store is open: 9:30AM - 7PM Monday thru...

  • Retail Merchandising Specialist

    23 hours ago

    Lexington, Kentucky, United States SAS Retail Services Full time

    We are seeking a skilled Visual Merchandising Coordinator to contribute to the success of our retail services team at SAS Retail Services. As part of our team, you will play a crucial role in shaping the in-store shopping experience for our clients. Your responsibilities will include designing and implementing visually appealing store displays, managing...

  • Banker

    4 weeks ago

    Lexington, United States Red Mile Inc Full time

    Job DescriptionJob DescriptionDescription:Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you...

  • Banker

    4 weeks ago

    Lexington, United States Red Mile Inc Full time

    Job DescriptionJob DescriptionDescription:Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you...

  • Universal Banker

    9 hours ago

    Lexington, South Carolina, United States Truist Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Universal Banker to join our team at Truist. As a key member of our banking team, you will be responsible for providing exceptional client service, handling client transactions, and promoting financial products and services.Key ResponsibilitiesProvide timely and efficient completion of client...

  • Pet Care Retail Associate

    2 weeks ago

    Lexington, Kentucky, United States Feeders Pet Supply Full time

    About the RoleAt Feeders Pet Supply, we are seeking passionate individuals who love animals to fill the role of a Retail Sales Associate. This position can be tailored to full-time or part-time schedules, offering flexibility to fit your lifestyle.Why Work with Us?We pride ourselves on being a leading pet care retail company that values the growth and...

  • RETAIL SERVICE ASSOCIATE

    5 days ago

    Lexington, Kentucky, United States Compass Group USA Full time

    Position Title: RETAIL SERVICE ASSOCIATECompensation: $15.00 per hourOverview: As a member of our team, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. We are committed to fostering an inclusive environment that values diverse perspectives and encourages personal growth.Key Responsibilities:1....

  • Retail Sales Print Associate

    2 months ago

    Lexington, United States Staples Full time

    **Retail Sales Print Associate** **Function: Retail Locations** **Address: 2321 Sir Barton Way** **City / State: Lexington, KY US** **Date Posted: February 25, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1203116** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As a...

  • Retail Associate

    1 month ago

    Lexington, United States Goodwill SC Full time

    Goodwill Industries helps people become independent through education and training leading to employment. GENERAL RESPONSIBILITIES: To effectively extend customer service to shoppers and donors. To encourage and promote a mutual associate/customer relationship which enhances the profitability of Goodwill Industries. To establish positive relationships with...

  • Retail Sales Associate

    24 hours ago

    Lexington, Kentucky, United States Michaels Stores Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels Stores. As a Retail Sales Associate, you will play a key role in delivering an exceptional shopping experience for our customers.**Key Responsibilities**Provide a fast and friendly checkout experience for customersExecute cash handling to...