Current jobs related to Customer Service Representative - Lowell - Mercantile Bank

  • Customer Service Representative

    4 weeks ago

    Lowell, United States Macom Technology Solutions Full time

    A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines. Primarily responsible for providing quotations and order management with a high degree of accuracy. Also expected to work with other d Customer Service Representative, Customer Service, Representative, Technology, Retail

  • Customer Service Representative

    4 weeks ago

    Lowell, Arkansas, United States Staffmark Group Full time

    Customer Service Representative Job DescriptionStaffmark Group is seeking a skilled Customer Service Representative to join our team in Lowell, AR. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Contact customers...

  • Customer Service Representative

    1 month ago

    Lowell, Massachusetts, United States CVS Health Full time

    Customer Service RepresentativeCVS Health is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and online chat.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Lowell, Arkansas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe're looking for a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm welcomeTake customer...

  • Customer Service Representative

    2 weeks ago

    Lowell, Massachusetts, United States Domino's Pizza LLC Full time

    About the Role:We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key Responsibilities:Respond to customer inquiries and resolve issues...

  • Customer Service Representative

    3 months ago

    Lowell, United States MACOM Technology Solutions Full time

    Headquartered in Lowell, Massachusetts, MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. In addition, MACOM offers foundry...

  • Customer Service Representative

    4 weeks ago

    Lowell, Massachusetts, United States Mount Family Group, LTD Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mount Family Group, LTD. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Lowell, Arkansas, United States Staffmark Group Full time

    Unlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two interactions are the same? As a Customer Service Representative with Staffmark Group, you'll play a vital role in building strong relationships with our clients and their...

  • Customer Service Representative

    3 weeks ago

    Lowell, Massachusetts, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences and ensuring that every customer leaves our store satisfied.Key Responsibilities:Greet customers and provide them with a positive and engaging experienceTake customer orders...

  • Customer Service Representative

    1 week ago

    Lowell, Massachusetts, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing an exceptional customer experience.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point...

  • Customer Service Representative

    4 weeks ago

    Lowell, Arkansas, United States Finding NWA Full time

    Job Title: Weekend Customer Experience RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Weekend Customer Experience Representative. In this role, you will be responsible for executing customer freight orders to meet volume goals and delivering an exceptional customer experience.Key...

  • Customer Service Representative

    1 week ago

    Lowell, Massachusetts, United States Jeanne D'Arc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our Member Contact Center, you will be responsible for providing exceptional service to our members through phone interactions, ensuring a positive and professional experience.Key...

  • Customer Service Representative

    4 weeks ago

    Lowell, Massachusetts, United States Domino's Pizza LLC Full time

    About the RoleWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key ResponsibilitiesRespond to customer inquiries and resolve...

  • Customer Service Representative

    4 weeks ago

    Lowell, Arkansas, United States Penske Full time

    About the Role:Penske is seeking a skilled Customer Service Representative to join our team. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls in a fast-paced environment.Key Responsibilities:Explain sales procedures and respond to customer inquiries in a professional and courteous...

  • Customer Service Representative

    3 days ago

    Lowell, Arkansas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...

  • Customer Service Representative

    4 weeks ago

    Lowell, United States U-Haul Full time

    Location: 1614 Middlesex St, Lowell, Massachusetts 01851 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Lowell, Indiana, United States Aron Schuhrke - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and driven individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.ResponsibilitiesDevelop and implement sales strategies to...

  • Customer Service Representative

    1 week ago

    Lowell, Arkansas, United States Workman's Travel Centers, LLC Full time

    Job SummaryWorkman's Travel Centers, LLC is seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced environment.Key Responsibilities:Provide top-notch customer service to ensure customer...

  • Customer Service Representative

    2 days ago

    Lowell, Massachusetts, United States Eastern Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Eastern Bank. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...

  • Customer Service Representative

    3 days ago

    Lowell, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point...

Customer Service Representative

2 months ago

Lowell, United States Mercantile Bank Full time
Mercantile Bank is seeking an outgoing, sales and service-oriented Customer Service Representative to join our team in Lowell, MI. Do you like to build relationships with people? Do you seek opportunities to learn and develop? Are you someone that likes to create unique, tailored solutions to customers? Are you ready to build a career in banking with a stable and respected financial institution? If so, please read on.

Who We Are

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.25 billion in total assets, and nearly 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day and are accountable not only to our customers, but to our employees and the communities in which we serve.

We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We believe in hiring people based on their character and if necessary, teaching them the skills they need to be successful. We focus on developing employees and seek to promote from within whenever possible.

Our reputation as a great place to work didn't just happen. Our intentional efforts to provide excellent benefits, competitive wages and bonuses, volunteer opportunities, and many options for you to get involved, whether your interest is in learning more about banking, sharpening your leadership skills, or planning a fun activity we have a way for you to get connected with others in the bank and the community. We're proud (but honestly not that surprised) to be one of West Michigan's Best and Brightest Companies to Work For, 20 years and counting.

Personal Banker: Rewards and Benefits

Some of the medical and wellbeing benefits we provide are:
  • Multiple medical, dental, and vision plans to choose from
  • Flexible Spending Accounts (FSA)
  • Paid Time Off: 3 weeks paid vacation, sick time to care of yourself and your family, 10 paid holidays and a Giving Day to do work that you are passionate about in your community.
  • Company Paid Life Insurance of 3 times your annual salary.
  • Employee Assistance Program (EAP)
  • Adoption and IVF Assistance
  • Fitness Equipment Purchase Plan
We also provide many opportunities to invest in your financial wellness and career development by providing:
  • 401(k) match at 100% up to the first 5% of your contribution
  • Employee Stock Purchase Plan
  • 529 College Savings Plans
  • Discounted bank services
  • Legal protection
  • Tuition Reimbursement
  • Exceptional training, and development opportunities tailored to your career interests and goals.
Customer Service Representative: Responsibilities and Daily Duties

As a Customer Service Representative, you will interact with people all day. Customers will be happy to see your smiling face in the office when they enter the branch. Your top priority will be to provide them with an exceptional sales and service experience. You will be tooled with the knowledge and resources to be able to assist customers with their financial needs. Each customer is unique and your job will be to ask questions and listen to be able to provide banking solutions that meet their unique needs.

You are motivated to achieve your goals and you cheer on your co-workers to meet theirs too. You will wear multiple hats and are prepared to fill in at the Teller Line or assist your manager with various projects as needed. You are excited to uncover an opportunity to refer business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities.

You will receive a lot of training so you will know the products, services and how things work at Merc. Banking is always changing so it is your responsibility to continue to stay informed of changes. You are excited to be a resource to others and share information with your team members and customers.

You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives

Customer Service Representative: Requirements and Qualifications
  • High School Diploma or equivalent
  • 2 years' experience in customer service in a retail sales environment
  • Experience with needs-based selling and providing exceptional customer service
  • Experience working in Retail Banking is preferred


WORK SCHEDULE

On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel may be required for meetings and training.

We believe embracing human diversity makes us a better bank. We know it makes us better people.

Employees with dissimilar backgrounds, perspectives, opinions, and lifestyles help us understand the motivations and desires of our many different customers. Thus, we will strive to maintain a workforce that reflects the increasing diversity of the communities we serve by ensuring equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex/gender (including gender identity), national origin, age, height, weight, disability, medical condition, genetic information, sexual orientation, disabled or Vietnam era veteran, other forms of military status, marital status, or other protected characteristics.