Customer Service Representative

1 month ago

Fresno, United States Taylor Corporation Full time

Come Work With Us

Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check

Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity: Precision Press is seeking a Production Coordinator to work in our Fresno, California location. The position is responsible for wide variety of tasks including, but not limited to, accurately entering & tracking customer orders, communicating with customers, sales, & production, and managing customers' inventories.

Your Responsibilities:

  • Receive and enter orders into the Taylor Communications' ERP system
  • Track orders as they are produced in our printing plant and ensure the orders complete as planned
  • Respond to customer inquiries and complaints in a timely, professional manner
  • Manage customers' inventories
  • Create and maintain reports for customers and internal production
  • Interact in a positive manner with customers, sales, and production
  • Ability to prioritize under potentially stressful conditions

Your Shift:

  • Monday - Friday 8:00am- 5:00pm

You Must Have:

  • High School Diploma
  • Two+ years of experience working with customers
  • High proficiency using Microsoft Excel, Word, and Outlook
  • Ability to communicate proficiently and positively in English, both verbally and written
  • Excellent Phone skills

We Would Also Prefer:

  • College degree in Business Administration, Accounting, or Bookkeeping
  • Experience working in a manufacturing environment, preferably printing (labels)
  • Ability to navigate and work in ERP systems

The anticipated hourly salary range for this position is $20-$22 per hour. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employee

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

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