PT Customer Lead

3 months ago

Santee, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 128938_external_USA-SC-Santee
Address: USA-SC-Santee-697 Bass Dr
Store Code: Store 00283 Front End (7208474)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Pt / Physical Therapist/traveler

    2 weeks ago

    Santee, United States Aureus Group Full time

    PT needed to work 8-5, M-F in an outpatient clinic in Santee, CA. This Physical Therapist will work up to 40 hours per week. A California PT license is required. Position: Therapist Specialty/Modality: Physical Therapy Licenses/Certifications: CPR/BLS (Basic Life Support), State License-Physical Therapist-California, NPI NUMBER Physical Abilities: From...

  • Cashier PT Representative

    4 weeks ago

    Santee, United States IGA Southeast Full time

    Overview:We are seeking a skilled Cashier PT to join our team at IGA Southeast. As a Cashier PT, you will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organized work environment.Responsibilities:Process guest orders accurately and efficiently.Handle all monies and tenders accurately...

  • Physical Therapist

    2 weeks ago

    Santee, United States Prime HealthCare Staffing Full time

    Specialty: PT - OutpatientWe are looking for a Travel Physical Therapist Allied for a great Travel allied job in Santee, CA.This Physical Therapist Travel allied job pays for 40 hours a week for 11 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.With Wanderly you can chat and apply to...

  • Cashier PT

    4 months ago

    Santee, United States IGA Southeast Full time

    Overview: Are you looking for PT work with flexibility? Join IGA Market and see why were not like other grocery stores. In addition to being part of a family-owned and growing company, we offer weekly pay, flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more! We Create Smiles! Responsibilities: ...

  • PT Customer Service Leader

    3 months ago

    Santee, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 295604_external_USA-SC-Santee Address: USA-SC-Santee-697 Bass Dr Store Code: Store 00283 Front End (7208474) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a...

  • Medical Assistant Lead

    4 weeks ago

    Santee, California, United States American Family Care Santee Full time

    Job SummaryAFC Urgent Care San Diego is seeking a highly skilled Medical Assistant Lead to join our team. As a Medical Assistant Lead, you will be responsible for leading by example and providing exceptional customer service skills. Your responsibilities will include assisting in the training and development of Front Office Staff, managing the schedule to...

  • Cashier Team Lead

    4 weeks ago

    Santee, California, United States Sprouts Farmers Market Full time

    Job Summary:Sprouts Farmers Market is seeking a skilled Cashier Team Lead to join our team. As a key member of our retail store team, you will be responsible for supervising a team of cashiers, providing training and guidance, and ensuring excellent customer service.Key Responsibilities:Supervise and train a team of cashiers to ensure efficient and accurate...

  • Physical Therapist I

    4 weeks ago

    Santee, California, United States Sharp HealthCare Full time

    Job SummaryWe are seeking a skilled Physical Therapist I to join our team at Sharp HealthCare. As a Physical Therapist I, you will be responsible for evaluating and treating patients with various physical disabilities, conditions, and injuries. You will design and implement effective treatment plans, develop and lead group exercise and wellness classes, and...

  • Sales Lead Generator

    4 weeks ago

    Santee, California, United States ARS-Rescue Rooter Full time

    Job DescriptionAs a Sales Lead Generator with ARS-Rescue Rooter, you will play a crucial role in collaborating with our esteemed National Big Box Retail Home Improvement Stores in the Santee/San Diego, CA area. Your primary task will be to engage customers in conversations regarding heating and cooling enhancements, air quality enhancements, energy...

  • Sales Lead Generator

    4 weeks ago

    Santee, California, United States Tarpy HVAC and Plumbing Full time

    Company OverviewTarpy HVAC and Plumbing is part of the largest residential home services provider in the US, boasting a team of over 7000 professionals nationwide. With over 45 years of excellence since our inception in 1975, American Residential Services (ARS) has been dedicated to delivering top-notch HVAC, Plumbing, and Electrical solutions to homeowners...

  • Medical Assistant

    4 weeks ago

    Santee, California, United States American Family Care Full time

    Job Title: Medical Assistant - Front Office LeadJob Summary:American Family Care is seeking a Medical Assistant - Front Office Lead to join our team. As a Medical Assistant - Front Office Lead, you will be responsible for leading by example and providing stellar customer service skills. You will assist in the training and development of Front Office Staff,...

  • Customer Service Representative

    5 months ago

    Santee, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-time Description Position Summary We are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more bene-fits. We strive to be a great...

  • Cashier PT Position

    1 month ago

    Santee, United States IGA Southeast Full time

    OverviewWe are seeking a part-time cashier to join our team at IGA Market. As a cashier, you will be responsible for providing excellent customer service and ensuring a smooth checkout experience for our guests.ResponsibilitiesProcess guest orders accurately and efficiently.Handle all monies and tenders to ensure proper accounting of all...

  • Restaurant Assistant Manager

    4 days ago

    Santee, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    5 days ago

    Santee, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • HVAC Lead Installer

    1 month ago

    Santee, United States ARS-Rescue Rooter Full time

    Job DescriptionJob DescriptionOverviewWe are currently seeking an HVAC Lead Installer to join our Tarpy team. We are top notch, full-service heating & air conditioning service provider located in Santee, CA. We are seeking a candidate with a great attitude, strong work ethic and the desire to grow their career and financial earnings.ResponsibilitiesWhy...

  • Recreation Leader

    1 week ago

    Santee, United States City of Santee, CA Full time

    Salary: $16.56 - $19.67 Hourly Location : Santee, CA Job Type: Part-Time Temporary (No Benefits) Job Number: 2024-0318 Department: Community Services Department Opening Date: 03/18/2024 The PositionAre you a motivated individual with leadership skills looking for a rewarding career in community service and recreation? City of Santee is seeking qualified...

  • Restaurant Assistant Manager

    1 week ago

    Santee, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    6 days ago

    Santee, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Recreation Aide

    2 months ago

    Santee, United States City of Santee, CA Full time

    Salary: $16.00 - $18.21 Hourly Location : Santee, CA Job Type: Part-Time Temporary (No Benefits) Job Number: 2024-0318 Department: Community Services Department Opening Date: 03/18/2024 The PositionAre you a motivated, creative and outgoing individual? If you enjoy the outdoors and leading recreation and activities this might be the job for you. City of...