Senior Program Manager, Business Process Transformation

3 weeks ago

Bellevue, United States Zscaler Full time

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.With fifteen years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description: Zscaler’s People & Culture (P&C) organization is starting a massive transformation across all functions, from Talent Development to Compensation to Recruiting. We need pioneers who have the desire and ability to invent and drive change. You will work on projects that help the organization integrate strategy, process, technology, and information to increase effectiveness and efficiency. You will have an opportunity to build a powerful portfolio of interesting and rewarding experiences while contributing to the shaping of the culture of Zscaler. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different P&C functional areas.

The Business Transformation Senior Program Manager will play a crucial role in architecting new P&C processes that are efficient, effective and scalable. This trailblazer is charged with building partnerships with functional leaders to execute strategic projects aimed at increasing better user experience and accelerating results.

This may start as an individual contributor role and eventually evolve into managing Program Managers and/or Business Analysts. This role reports directly to the P&C Business Process Transformation Leader. This role can be based anywhere in the US.

Responsibilities:

As a Senior Program Manager, you have overall accountability for assigned projects. You will work with various business units and functional leaders at the highest levels of the organization to detail current processes, develop new processes and lead transformative projects aimed at achieving the strategic and financial objectives of the business while preparing the business for future. You will need to understand the current P&C landscape vs. the strategic direction of the organization and extract the relevant information to support requirement definition, business design, usability design and end user testing.

You will lead action-planning, project tracking and scheduling to ensure deadlines are met, and drive business transformation efforts that yield high value within the organization.

Minimum Qualifications:

Talent Management (Performance, Talent and Compensation), Payroll and Time Management (Absence, Time Off and India Time Tracking)

More than 12 years of project management experience driving global and cross functional change and HR transformation.

Demonstrated the experience to apply in-depth knowledge on talent management, payroll processing and time management.

Ability to structure and scope complex problems, apply a range of analytical tools to develop solutions and prioritize risks and issues.

Demonstrated experience in partnering with IT groups and cross functional teams for HR tools deployment.

Ability to champion better user experience.

Preferred Qualifications:

Demonstrated experience in an HCM migration or deployment (e.g., Workday implementation).

Self-starter who takes initiative, and approaches all responsibilities with grit and perseverance to get things done.

Proven record for managing multiple simultaneous projects on time and budget.

Ability to drive results at all levels, regardless of reporting structures.

Track record of handling extremely confidential information appropriately.

Curious and creative professional.

Excellent verbal and written communication skills; including strong PowerPoint and Google Sheets/Excel skills with experience developing materials for executive leadership

Detail-oriented.

Strong sense of urgency and able to escalate issues appropriately.

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