System Administrator

1 week ago

Atlanta, United States Grant Leading Technology Full time

Systems Administrator Hybrid Targeting Candidates in the Atlanta or Washington DC Metro Area Grant Leading Technology is seeking a candidate for a Systems Administrator to join our dynamic team. The candidate will be perform administrative functions to support the operation of the 30+ IRS contact centers, with a focus on managing the inventory and distribution of agent hardware devices to the 18,000 + users. This position will be remote but might require 1 or 2 days in office a week. The hours are 8 am to 4:30 pm EST. Responsibilities: Perform a range of analytical studies and projects affecting major agency program operations Analyze requirements to develop reporting systems, data gathering and analytical techniques, and systems evaluation methodologies. Using quantitative and qualitative techniques, analyze and evaluate the effectiveness of program operations and systems and makes recommendations or modifications to correct any deficiencies. Compile, reconcile, correlate, and summarize narrative information and quantitative data. Develop procedures and systems for establishing, evaluating, and assessing the effectiveness of program operations. Develop detailed plans, goals, and objectives for the long-range implementation and administration of program activity. Responsible for coordinating with other Business Units (BUs) service wide to develop guidelines and Standard Operating Procedures (SOP) relative to the function, as needed Coordinate, when appropriate, with other units to develop individual sections of the Internal Revenue Manual (IRM) Perform other duties as assigned Qualifications and Education Requirements: Bachelor of Science (BS) degree in

an administrative capacity Three to five (3-5) years experience in the contact center technology domain Familiarity with contact center concepts, terminology, and technologies Skills and experience with Microsoft Office products specifically MS Word, MS PowerPoint, MS Project, and Visio Must be Resident Alien or US Citizen and able to pass background check Preferred Skills: Have Minimum Background Investigation (MBI) clearance Previous experience working for a federal government entity Target Compensation $60 - $75K About Grant Leading Technology: Grant Leading Technology (GLT) is a verified Service-Disabled Veteran Owned Small Business (SDVOSB) government contracting firm. GLT provides expert knowledge and skills to deliver agile enterprise solutions and innovative technologies to our clients at the Federal Aviation Administration (FAA), Internal Revenue Service (IRS), Federal Emergency Management Agency (FEMA), National Aeronautics and Space Administration (NASA), and other federal and state agencies. We possess exceptional capabilities including, but not limited to, project management, cyber security, construction management, design, and management technology. GLT has been recognized for three consecutive years by Inc. 5000 as one of the fastest-growing private companies in America. Our employees are at the heart of GLTs success. We value and fully embrace the diversity of individuals and ideas within our workforce. GLT provides a competitive compensation package with benefits that are immediately available. Our base healthcare plan is 100% employer paid and our 401k plan is immediately vested. We also offer paid time off, 11 federal holidays, short/long-term disability, 401k matching, and opportunities for professional development.

*Grant Leading Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodations will be provided to those who are unable to utilize our online application system due to a disability. Please email

with the subject line Accommodation

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