Systems Administrator

3 weeks ago

Atlanta, United States Galerie Living Full time

Job Overview:The Systems administrator is responsible for assisting in trending and managing issues encountered in the server/client OS hardware and patching. The Systems administrator also provides direct support to end-users and process requests in addition to interfacing with the Security, Application, Development, Engineering, and Infrastructure to coordinate and execute initiatives to ... proactively maintain Windows/Linux/Unix environments. Working within the Corporate Office and the community teams to help ensure operational procedures are followed to meet our high service-level standards.The Systems Administrator can grow into an advanced level support for specific areas of our server operations and infrastructure environments and web/cloud-based infrastructure along with the ability to gain advanced skills in information systems, application security, framework, and operations. This role works with our vendors and internal/external customer base and demonstrate the ability to understand and support all Galerie Living Solutions. This role is the link between corporate and multiple communities and will have exceptional communication and follow through skills. Supporting the Organization in its efforts to achieve community, regional and company business goals in accordance with Galerie Living Management s policies and procedures.Job Duties:* Works with cross functional teams to improve operational procedures and best practices in accordance with server management strategy.* Set up and deploy employee systems, computers and equipment* Analyzes trend data to identify server related issues and assists teams to proactivelyimplement required resolutions/improvements.* Ensures overall service levels for server uptimes are accurate using standards reviews.* Employs continual service improvement though monthly metrics reviews.* Communicates server process and procedures, working practices, and changes to internalteams and customers.* Assists in coordinating monthly scheduled deployment of Windows and Linux/Unixpatches/upgrades.* Attends to high severity change server maintenance windows and assists in documentingcompletion of the change.* Assists in the determination of required server updates in the environment and workswith appropriate teams to coordinate the updates.* Escalates issues for resolution to appropriate teams, when necessary.* Runs compliancy and server health reports, as needed.* All other duties as assigned* Implementation of new processes to maximize efficiency and productivityBasic Qualifications:* Ability to analyze trends to identify potential issues in all server environments.* Ideally 2-5 years experience with Active Directory Domain Architecture and End-pointsecurity and client OS management and imaging (WDS/AIK/MDT).* Ideally has Mobile data loss prevention/management (MAAS360).* Business Office packages (Office/SharePoint/G-suite).* Serve as the point of contact for audio/video equipment support.* Follow common change control and management processes, patching standards, and processes to maintain server (systems) health across the enterprise. The enterprise includes and is not limited to virtual, cloud (hybrid), and physical environments.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceExperience level:* 2 years* 3 years* 4 yearsSchedule:* Monday to Friday* On callWork Location: In person Qualifications * Ability to analyze trends to identify potential issues in all server environments * Ideally 2-5 years experience with Active Directory Domain Architecture and End-pointsecurity and client OS management and imaging (WDS/AIK/MDT) * Ideally has Mobile data loss prevention/management (MAAS360) * Business Office packages (Office/SharePoint/G-suite) * 2 years * 3 years * 4 years Responsibilities * The Systems administrator is responsible for assisting in trending and managing issues encountered in the server/client OS hardware and patching * The Systems administrator also provides direct support to end-users and process requests in addition to interfacing with the Security, Application, Development, Engineering, and Infrastructure to coordinate and execute initiatives to proactively maintain Windows/Linux/Unix environments * Working within the Corporate Office and the community teams to help ensure operational procedures are followed to meet our high service-level standards * The Systems Administrator can grow into an advanced level support for specific areas of our server operations and infrastructure environments and web/cloud-based infrastructure along with the ability to gain advanced skills in information systems, application security, framework, and operations * This role works with our vendors and internal/external customer base and demonstrate the ability to understand and support all Galerie Living Solutions * This role is the link between corporate and multiple communities and will have exceptional communication and follow through skills * Supporting the Organization in its efforts to achieve community, regional and company business goals in accordance with Galerie Living Management s policies and procedures * Works with cross functional teams to improve operational procedures and best practices in accordance with server management strategy * Set up and deploy employee systems, computers and equipment * Analyzes trend data to identify server related issues and assists teams to proactivelyimplement required resolutions/improvements * Ensures overall service levels for server uptimes are accurate using standards reviews * Employs continual service improvement though monthly metrics reviews * Communicates server process and procedures, working practices, and changes to internalteams and customers * Assists in coordinating monthly scheduled deployment of Windows and Linux/Unixpatches/upgrades * Attends to high severity change server maintenance windows and assists in documentingcompletion of the change * Assists in the determination of required server updates in the environment and workswith appropriate teams to coordinate the updates * Escalates issues for resolution to appropriate teams, when necessary * Runs compliancy and server health reports, as needed * All other duties as assigned * Implementation of new processes to maximize efficiency and productivity * Serve as the point of contact for audio/video equipment support * Follow common change control and management processes, patching standards, and processes to maintain server (systems) health across the enterprise Benefits * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance#J-18808-Ljbffr

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