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Customer Service Representative

2 months ago

Reno, United States Pattern Promotions Full time
Customer Service Representative - Pattern Promotions

Location: Reno, NV
Job Type: Full-time (38 hours per week)
Salary: $625 to $965 per week

About Us:
At Pattern Promotions, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication, collaboration, and genuinely caring about our client's objectives and outcomes.

Job Description:
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and ensuring a positive customer experience. You will handle inquiries, resolve issues, and support our clients with information about our products and services.

Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Provide accurate information about products, services, and promotions
  • Resolve customer issues in a timely and professional manner
  • Maintain customer accounts and update records as needed
  • Collaborate with team members to improve customer service processes
  • Follow up with customers to ensure satisfaction with services
  • Assist with order processing and tracking as needed
Qualifications:
  • Strong communication skills, both verbal and written
  • High level of professionalism and a positive attitude
  • Ability to multitask and manage time effectively
  • Strong problem-solving skills and attention to detail
  • Previous customer service experience is preferred but not required
  • Proficiency in Microsoft Office Suite
Benefits:
  • Competitive weekly salary
  • Health and wellness benefits
  • Paid time off and holidays
  • Growth and advancement opportunities
  • Friendly and supportive work environment

Join us at Pattern Promotions, where we value your dedication and passion for providing excellent customer service. Apply today to begin your career journey with us